Telia ACETelia Company
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Tpad PBXTpad
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Related Products
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About
Telia ACE is the leading contact center solution in the Nordic region, with over 100,000 daily users and more than 350 million interactions annually. It offers a seamless omnichannel experience that unifies customer communication across voice, chat, text, and digital channels in a single platform. The solution integrates smoothly with most third-party platforms to support every step of the customer journey. Telia ACE combines cutting-edge AI technologies, including speech recognition and deep learning, with a human touch to deliver innovative, efficient customer experiences. It offers extensive tools like automation, video integration, smart knowledge bases, and data-driven analytics to help organizations transform digitally and improve service quality. Recognized as a market leader, Telia ACE is trusted by both private and public sector organizations for its reliability and forward-looking capabilities.
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About
Unlike other suppliers who adopt third-party grey and white routes with varying voice quality and connectivity, all of our telecommunications traffic is sent through our own UK-based carrier-grade SS7 intelligent network. With Tpad you never compromise on call quality or line stability. We utilise the latest developments in session border controllers and voice encryption to give your business peace of mind. This state-of-the-art technology helps to protect both parties from malicious attacks and fraud. Can you afford to compromise on this? Focus on the sales and day to day running of your business without the headache of confusing technical interfaces. Our easy-to-use customer provisioning platform allows you to simply edit and add new users. A straight-forward billing platform without complications. Simply enter your mark up or amount alongside any other customer details and our system auto-generates an invoice ready for you to send to your customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Nordic enterprises and public sector organizations seeking an advanced, AI-powered omnichannel contact center solution to enhance customer engagement and operational efficiency
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Audience
Telecom companies interested in a project management software solution to improve SLA compliance and increase customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$13 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTelia Company
Founded: 1853
Sweden
ace-showcase.com
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Company InformationTpad
United Kingdom
www.tpad.com/tpad-pbx-benefits/
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
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Integrations
Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine
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Integrations
Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine
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