Telgorithm

Telgorithm

Telgorithm, Inc.
+
+

Related Products

  • Notifyre
    52 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Sendbird
    165 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • CallHub
    426 Ratings
    Visit Website
  • Attentive
    1,546 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • 800.com
    2,337 Ratings
    Visit Website
  • MindCloud
    75 Ratings
    Visit Website

About

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification

About

97% of your customers have a smartphone, giving you an unparalleled opportunity to engage with them on a device that almost never leaves their side. We’re here to help you tap into the true potential of mobile messaging. Ethical debt collection has never been more important; to stay afloat, companies need to get paid, but many customers are vulnerable and need an individual approach. Our award winning Mobile Collections platform helps you strike the right balance. You can reduce the cost of missed appointments, increase customer loyalty, and lower your service costs by implementing a mobile-first customer notification programme. Options range from simple but effective SMS to two-way rich communication. Customers want to communicate with brands on their preferred channels, WhatsApp, SMS, RCS. And brands want to be able to manage all of their customer interactions in one place. Our omnichannel chat platform can help.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a reliable messaging API provider, support with High Volume Text Messaging, Business Text Messaging, A2P 10DLC Registration and Campaign Vetting Support, in need of a Hosted Text Message Provider

Audience

Companies looking for a customer communication solution to engage with their clients on their preferred devices

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.00500 / SMS on 10DLC
See pricing page for details.
Free Version
Free Trial

Pricing

$92 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Telgorithm was extremely responsive during the onboarding process. Their team worked very closely with us in understanding general SMS compliance and building the framework for our submissions to TCR. They are also very good at prompting the regulators to approve new campaign submissions faster.
  • Since our company has started using Telgorithm, almost all of the workflows I need have gotten quicker and much more efficient. The timeline and support to get 10DLC registrations across the line is top-notch. The overall support for hosting numbers and ensuring text message delivery is super fast. We have been able to get both registrations and delivery issues resolves within just a few hours! Not only are they saving our team time, but they are also saving our customers time.
  • Integrating with Telgorithm was fast and easy, even for our case, where we built out additional custom capabilities due to supporting multiple providers, and we were able to get customers using the system within two weeks. Their support team is fantastic and unmatched compared to any alternatives we have used in the past. It's wonderful to work with a team that is not only responsive but highly educated in the A2P 10DLC space, that can answer questions, even complicated ones, quickly. Their system is also proactive, and they have saved us hundreds of dollars in the first few weeks of use by alerting us to customers approaching their campaign limits. Overall, our campaign turnaround times have been less than 72 hours, and we've been able to get campaigns approved that other companies would never give us details on why they were getting rejected.
  • Telgorithm has proven to be a highly reliable and knowledgeable partner. Their team provides clear guidance, excellent communication, and prompt support whenever needed. They’ve simplified SMS compliance and delivery, ensuring everything runs smoothly behind the scenes.
  • Ease of integration. Very helpful customer service. They were there for us when we were just starting out and they've continued to grow with us.

Cons

  • The Campaign Registry api is not very fun to interface with but that's outside of Telgorithm's sphere of influence. It's also a necessity in order to manage your SMS compliance properly.
  • It would be helpful to have more specific delivery error codes if messages do fail. Also, it would be very helpful is there was an easy way to host phone numbers in Telgorithm, rather than going through the API/running a hosting command on the backend.
  • While the product has a solid API and documentation to work with, the UI doesn't support as many features as the API, meaning a larger engineering effort is required to support auxiliary use cases, such as number porting and hosting.
  • Compliance nuances can be complex, but Telgorithm does a great job making them easy to understand.
  • Everything has been great. There have been times when they didn't have a solution we needed and they've been honest and helpful.

Pros & Cons from Real Users

Pros

  • Easy to use and integrate. Set and forget - once it is up and running it works fine. Some great options, such as using an API, email to SMS.

Cons

  • Nothing really - it does the job reliably and you can easily check things in the portal.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Telgorithm, Inc.
Founded: 2021
United States
www.telgorithm.com

Company Information

esendex
Founded: 2001
United Kingdom
www.esendex.co.uk

Alternatives

Alternatives

Telgorithm

Telgorithm

Telgorithm, Inc.
Altiria SMS

Altiria SMS

Altiria
inTouch

inTouch

rdcom
smsmode

smsmode

smsmode©
CXInfinity

CXInfinity

NovelVox

Categories

Categories

API Management Features

Access Control
Analytics
API Design
API Lifecycle Management
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Integrations

Arlo Training Management Software
GoldMine CRM
Microsoft Outlook
Peppermint CX365
PetLinx
SEGMENTAIL
Totality
WhatsApp
Wufoo
Zapier
Zendesk

Integrations

Arlo Training Management Software
GoldMine CRM
Microsoft Outlook
Peppermint CX365
PetLinx
SEGMENTAIL
Totality
WhatsApp
Wufoo
Zapier
Zendesk
Claim Telgorithm and update features and information
Claim Telgorithm and update features and information
Claim esendex and update features and information
Claim esendex and update features and information