Audience

Companies looking for a customer communication solution to engage with their clients on their preferred devices

About esendex

97% of your customers have a smartphone, giving you an unparalleled opportunity to engage with them on a device that almost never leaves their side. We’re here to help you tap into the true potential of mobile messaging. Ethical debt collection has never been more important; to stay afloat, companies need to get paid, but many customers are vulnerable and need an individual approach. Our award winning Mobile Collections platform helps you strike the right balance. You can reduce the cost of missed appointments, increase customer loyalty, and lower your service costs by implementing a mobile-first customer notification programme. Options range from simple but effective SMS to two-way rich communication. Customers want to communicate with brands on their preferred channels, WhatsApp, SMS, RCS. And brands want to be able to manage all of their customer interactions in one place. Our omnichannel chat platform can help.

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Pricing

Starting Price:
$92 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, esendex offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
More Reviews for esendex Write a Review

Company Information

esendex
Founded: 2001
United Kingdom
www.esendex.co.uk

Videos and Screen Captures

esendex Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

esendex Frequently Asked Questions

Q: What kinds of users and organization types does esendex work with?
esendex works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does esendex support in their product?
esendex supports these languages: English.
Q: What kind of support options does esendex offer?
esendex offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does esendex integrate with?
esendex integrates with: Arlo Training Management Software, GoldMine CRM, Microsoft Outlook, Peppermint CX365, PetLinx, SEGMENTAIL, Totality, WhatsApp, Wufoo, Zapier, and Zendesk.
Q: Does esendex have an API?
Yes, esendex has an API.
Q: What type of training does esendex provide?
esendex provides training in the form of documentation and in person.
Q: Does esendex offer a free trial?
Yes, esendex offers a free trial.
Q: How much does esendex cost?
Pricing for esendex starts at $92 per month.

esendex Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

esendex Verified User Reviews

Write a Review
  • Glen S.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great messaging service"

    4 out of 5 stars Posted 2021-08-28

    Pros: Easy to use and integrate.
    Set and forget - once it is up and running it works fine.
    Some great options, such as using an API, email to SMS.

    Cons: Nothing really - it does the job reliably and you can easily check things in the portal.

    Overall: We have been using Esendex for a number of years to send text messages to field staff (job rostering).

    There are never any issues, the company is good with support and always looking to add new features.

    Can't complain - it does what it is expected to.

    Read More...
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