iVision PlusNovelVox
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Related Products
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About
Choose from 1000's of available and memorable business phone numbers to promote your company nationwide or in a chosen town/city. Numbers are activated in our Tier-1 network, and incoming calls can be routed to any UK landline or mobile phone number. Improve staff productivity with a faster and more resilient business internet connection with our diverse range of business broadband options. Our connections are deployed with the highest speed to your premise, and reliability is enhanced as your data is carried over our business-only network. When switching, we take care of it all and ensure a seamless migration to our internet service, supported by our unrivalled support. The easy-to-use online portal allows agents to login and makes their mobile or landline available to answer incoming client calls from a queue or hunt group. Also, the management level gives you real-time wallboard analytics on calls and agent activity.
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About
iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a phone system to promote their business
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Audience
Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTelecoms World
Founded: 2002
United Kindom
www.telecomsworld.com
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Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com
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Categories |
Categories |
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Dashboard Features
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage Features
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
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Integrations
Active Directory
Calabrio Call Recording
EpicCare EMR
FIS Telephone Banking
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Oracle Cloud Infrastructure
Oracle Siebel CRM
SAP Cloud Platform
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Integrations
Active Directory
Calabrio Call Recording
EpicCare EMR
FIS Telephone Banking
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Oracle Cloud Infrastructure
Oracle Siebel CRM
SAP Cloud Platform
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