TeleLink

TeleLink

Equinox Information Systems
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About

Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.

About

Our mission is to offer the best all-in-one solution for ISPs of all sizes, from startups to the largest companies. Enter all the information of your customers in a single place, for example the GDPR consents, the data for electronic invoicing, etc. .. Organize all the files (e.g. identity documents, plant photos, etc.) in a file documentary by the customer or by contract. Define customized email or sms templates and create information or marketing communication flows. For those who have purchased (or created) the app for customers, it is also possible to send push notifications. All the activities carried out are logged and visible on the platform (for example payments, or changes to contracts, customers, tickets, etc.). Webilly integrates a customer portal where you can view and download invoices, open tickets and, if enabled, receive Paypal payments. Thanks to the APIs it is possible to interface an external system.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their business operations

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16250 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

$99.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Equinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php

Company Information

Webilly
Founded: 2015
Italy
www.webilly.it

Alternatives

Alternatives

NetQuest BI

NetQuest BI

Tekno Telecom
VISIONTEK EVD

VISIONTEK EVD

Linkwell Telesystems
ABS 100

ABS 100

AcuraTel

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing Not Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Integrations

No info available.

Integrations

No info available.
Claim TeleLink and update features and information
Claim TeleLink and update features and information
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Claim Webilly and update features and information