Zena AI

Zena AI

Fictora Labs
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About

Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.

About

Zena lets your business operate directly inside WhatsApp. Instead of making customers click away to a website, fill out an external form, or wait for an email, Zena brings those actions into the chat. It automates the background work so lead capture, common questions, secure document sharing, team routing, and follow-up can happen inside a normal WhatsApp conversation. For teams, Zena adds the operating layer behind the conversation: multilingual AI with text and voice replies, a shared WhatsApp inbox, lead capture, broadcasts, CRM contact timelines, analytics, no-code chatflows, Google Sheets integration, REST API access, and WhatsApp Coexistence onboarding.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, eCommerce stores, Shopify merchants, online retailers, customer support teams, sales and marketing teams, service providers, agencies, and growing enterprises that use WhatsApp for customer communication, lead management, marketing automation, and customer support.

Audience

Real Estate, Hospitality, F&B, Healthcare Businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Version Not Supported
Free Trial Supported

Pricing

$55
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Techmits
Founded: 2018
India
www.techmits.com

Company Information

Fictora Labs
Founded: 2025
United Arab Emirates
fictoralabs.ae

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Shopify Supported

Integrations

WhatsApp Supported
Shopify Not Supported
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Claim Techmits Connect and update features and information
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Claim Zena AI and update features and information