BioConnect TeamWorksBioConnect
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Teamwork DeskTeamwork.com
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Related Products
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About
TeamWorks, simplifying team management. BioConnect TeamWorks is employee management software that lets you reclaim your workday, gives insight into your employees activity, and allows you to make smarter decisions for your team. The days of tracking your team through spreadsheets and emails are over. Manage and track schedules and absences easily and on-the-go with TeamWorks. Our streamlined request and approval process is guaranteed to help managers get an insightful overview of their teams upcoming absences. Use a standard option or create your own custom shift templates to schedule employees for single, recurring, or overnight shifts. We've built a very powerful payroll management module right into TeamWorks. You can approve and export upcoming payrolls to over a dozen payroll providers.
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About
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale.
Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Teamwork Desk is ideal for businesses wanting to build better relationships with their customers.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$2.50 per user per month
Free Version
Free Trial
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Pricing
$7 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBioConnect
Founded: 2010
Canada
www.bioconnect.com
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Company InformationTeamwork.com
Founded: 2007
Ireland
www.teamwork.com
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Categories |
Categories |
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Time Clock Features
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
APIANT
Brivo
Campaign Monitor
Constant Contact Lead Gen & CRM
Dubb
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
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Integrations
APIANT
Brivo
Campaign Monitor
Constant Contact Lead Gen & CRM
Dubb
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
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