sureDispatchSure Ecosystem
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Related Products
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About
Taskrol is an appliance repair CRM and field service management platform for owners, dispatchers, and technicians. Manage customers, jobs, scheduling, estimates, invoices, payments, and technician workflows from web and mobile. The calendar helps teams see assigned and unassigned work, schedule technicians, and block time off. Taskrol also supports diagnostic authorization before work begins, so the diagnostic fee and customer acknowledgment stay with the job and appear on its invoice. Technician payroll can be calculated by hourly rate or a percentage of job margin for each technician. A free Solo plan is available for one-person shops, with paid plans for growing service teams.
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About
A simple, web-based event management application allowing for assignment of events to field technicians, status updating and tracking, invoice creation, cash and payment application, report generation and general data management for day-to-day business activities. Dispatch allows companies to manage their entire dispatch work flow with web and mobile based applications. The web application allows you to receive and enter calls, assign technicians and vehicles to the appropriate jobs, maintain customer profiles and manage invoicing and payments. The free mobile application, available for Android and iOS, enables users to receive assignments, update statuses, take photos, call customers and much more. From vehicle and technician productivity to customer sales, the Dispatch system offers a wide variety of tools including options to include industry specific reports.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Appliance repair business owners, field service dispatchers, office managers, and service technicians at solo shops and growing service teams.
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Audience
Event Management software for organizations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; scheduling, map, parts, invoices and card payments. Not a trial, no credit card to start.
Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording. Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician. Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTaskrol
United States
taskrol.com
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Company InformationSure Ecosystem
Founded: 1997
United States
dispatch.sureecosystem.com
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Alternatives |
Alternatives |
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CategoriesTaskrol is field service software built for appliance repair shops. Every job carries the appliance — brand, model and serial, read off the data plate with the camera — and the parts catalog for that exact model, so technicians find OEM part numbers and see van and warehouse stock without leaving the job. The customer signs the diagnostic fee before diagnosis, then picks from estimate options; the approved estimate becomes the invoice and is paid in the field. Warranty return visits are created from the original job and kept out of job counts. Service manuals open from the job on paid plans. The Solo plan is free forever for one technician — no credit card, not a trial — and paid plans start at $29/month with a 7-day trial. |
Categories |
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Towing Features
Billing & Invoicing
Supported
Client Management
Supported
Commission Management
Supported
Fleet Management
Not Supported
Fuel Management
Not Supported
Lot Management
Supported
Maintenance Management
Not Supported
Routing
Supported
Trucking Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Driver Management
Supported
Driver Settlements
Not Supported
Fuel Card Management
Not Supported
Fuel Management
Not Supported
Load Optimization
Not Supported
Maintenance Management
Not Supported
Mileage Tracking
Not Supported
Quote Management
Not Supported
Quotes/Estimates
Supported
Recruiting Management
Not Supported
Routing
Supported
Scheduling
Supported
Trip Logs
Not Supported
Vehicle Management
Supported
Vehicle Tracking
Supported
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Integrations
Stripe
Not Supported
Twilio
Not Supported
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