sureDispatch

sureDispatch

Sure Ecosystem
+
+

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About

Taskrol is an appliance repair CRM and field service management platform for owners, dispatchers, and technicians. Manage customers, jobs, scheduling, estimates, invoices, payments, and technician workflows from web and mobile. The calendar helps teams see assigned and unassigned work, schedule technicians, and block time off. Taskrol also supports diagnostic authorization before work begins, so the diagnostic fee and customer acknowledgment stay with the job and appear on its invoice. Technician payroll can be calculated by hourly rate or a percentage of job margin for each technician. A free Solo plan is available for one-person shops, with paid plans for growing service teams.

About

A simple, web-based event management application allowing for assignment of events to field technicians, status updating and tracking, invoice creation, cash and payment application, report generation and general data management for day-to-day business activities. Dispatch allows companies to manage their entire dispatch work flow with web and mobile based applications. The web application allows you to receive and enter calls, assign technicians and vehicles to the appropriate jobs, maintain customer profiles and manage invoicing and payments. The free mobile application, available for Android and iOS, enables users to receive assignments, update statuses, take photos, call customers and much more. From vehicle and technician productivity to customer sales, the Dispatch system offers a wide variety of tools including options to include industry specific reports.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Appliance repair business owners, field service dispatchers, office managers, and service technicians at solo shops and growing service teams.

Audience

Event Management software for organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; scheduling, map, parts, invoices and card payments. Not a trial, no credit card to start.

Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician.

Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Taskrol
United States
taskrol.com

Company Information

Sure Ecosystem
Founded: 1997
United States
dispatch.sureecosystem.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

DispatchDirect

DispatchDirect

RangerSST
WolfDispatch

WolfDispatch

WolfByte Software

Categories

Appliance Repair Supported

Taskrol is field service software built for appliance repair shops. Every job carries the appliance — brand, model and serial, read off the data plate with the camera — and the parts catalog for that exact model, so technicians find OEM part numbers and see van and warehouse stock without leaving the job. The customer signs the diagnostic fee before diagnosis, then picks from estimate options; the approved estimate becomes the invoice and is paid in the field. Warranty return visits are created from the original job and kept out of job counts. Service manuals open from the job on paid plans. The Solo plan is free forever for one technician — no credit card, not a trial — and paid plans start at $29/month with a 7-day trial.

Categories

Towing Supported
Trucking Supported

Towing Features

Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fleet Management Not Supported
Fuel Management Not Supported
Lot Management Supported
Maintenance Management Not Supported
Routing Supported

Trucking Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Driver Management Supported
Driver Settlements Not Supported
Fuel Card Management Not Supported
Fuel Management Not Supported
Load Optimization Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Quote Management Not Supported
Quotes/Estimates Supported
Recruiting Management Not Supported
Routing Supported
Scheduling Supported
Trip Logs Not Supported
Vehicle Management Supported
Vehicle Tracking Supported

Integrations

Stripe Supported
Twilio Supported

Integrations

Stripe Not Supported
Twilio Not Supported
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