osTicket

osTicket

Enhancesoft
+
+

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About

We’re bringing a fresh new approach to the POS industry by passionately providing you with new POS technology trends that are ahead of the curve – but still easy to use and focus on the most important goal: empowering you and your business growth. We’re all about SPEED and ACCURACY. A fast and efficient Point of Sale increases business revenue, lowers costs and provides customers with a satisfying experience, making them happy AND your company pretty popular. Speed drives faster service, which opens up doors to upselling and allowing additional items to the customer’s bill or cart. Speedy service means your customers are not left waiting long. Three cheers for an innovative POS that ensures that orders get out in no time! An innovative Point Of Sale that prides itself in being easy to use means that there’s little room for making mistakes when placing orders. Correct orders can only lead to happy, returning customers and a business that works on profit, not loss.

About

Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Businesses searching for a solution to improve their services through a ticketing system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$47.95/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It's flexible, easy to install, and quick to integrate into your organization. It can be locally hosted on Windows or Linux servers as well as cloud hosted to meet any organization's needs.

Cons

  • It lacks integrations with an asset management tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TallOrder
Founded: 2010
South Africa
tallorderpos.com

Company Information

Enhancesoft
www.enhancesoft.com

Alternatives

Alternatives

Helpy

Helpy

Helpy.io, Inc.
OFORK

OFORK

OFORK - Kim-KI
osTicket

osTicket

Enhancesoft
Artologik HelpDesk

Artologik HelpDesk

Artisan Global Media
MOBI

MOBI

MOBI HQ

Categories

Point of Sale Supported

Categories

Help Desk Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

AWS Marketplace Not Supported
Benson Supported
Dynamics 365 Commerce Supported
FastWebHost Not Supported
Guesty Supported
Help Desk Migration Not Supported
Inserve Not Supported
MOCEAN Not Supported
Masterpass Supported
Mews Supported
Mochahost Not Supported
NetWatch.ai Not Supported
Relokia Not Supported
RoomRaccoon Supported
SnapScan Supported
The GlobalSolutions Not Supported
Xero Supported
Yoco Supported
Zapper Supported

Integrations

AWS Marketplace Supported
Benson Not Supported
Dynamics 365 Commerce Not Supported
FastWebHost Supported
Guesty Not Supported
Help Desk Migration Supported
Inserve Supported
MOCEAN Supported
Masterpass Not Supported
Mews Not Supported
Mochahost Supported
NetWatch.ai Supported
Relokia Supported
RoomRaccoon Not Supported
SnapScan Not Supported
The GlobalSolutions Supported
Xero Not Supported
Yoco Not Supported
Zapper Not Supported
Claim TallOrder and update features and information
Claim TallOrder and update features and information
Claim osTicket and update features and information
Claim osTicket and update features and information