+
+

Related Products

  • Birdeye
    5,194 Ratings
    Visit Website
  • Bluepear
    67 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • AthenaHQ
    50 Ratings
    Visit Website
  • BranditScan
    69 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Adzooma
    253 Ratings
    Visit Website
  • Papirfly
    161 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

About

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Audience

Brands and agencies interested in getting to know their customers on a whole new level with AI-powered analysis of text, images, and audience data from social media.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9,600 per year
Free Version Not Supported
Free Trial Supported

Pricing

$299.00/month
STARTER 3
Ideal for SMBs and Startups

Social listening essentials:
- 3 topics (text-based search queries)
- Up to 15,000 monthly mentions
- Full coverage of supported social media, blogs, forums, reviews, and online news sources

Included powers 🚀:
- Insights Copilot AI Agent (10 questions/mo)
- Aspect sentiment analysis, trend detection, word clouds, and more
- Slack, Microsoft Teams or WhatsApp integration (1 integration per account)
- Mention Wall for TVs and big screens

Unlimited capabilities ♾️:
- Unlimited users
- Unlimited Social Searches
- Unlimited rules and alerts
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Company Information

YouScan
Founded: 2009
Ukraine
youscan.io

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Not Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Integrations

Facebook Supported
X (Twitter) Supported
Audiense Supported
Axis LMS Supported
Cerby Supported
Conductor Supported
Desktop.com Supported
Freshdesk Not Supported
Google Analytics Supported
Gradient Works Supported
Hootsuite Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Netino Supported
OwlyGPT Supported
RingCentral RingCX Supported
Slack Not Supported
Tableau Supported
UseDesk Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
X (Twitter) Supported
Audiense Not Supported
Axis LMS Not Supported
Cerby Not Supported
Conductor Not Supported
Desktop.com Not Supported
Freshdesk Supported
Google Analytics Not Supported
Gradient Works Not Supported
Hootsuite Not Supported
HubSpot Customer Platform Supported
Instagram Supported
Netino Not Supported
OwlyGPT Not Supported
RingCentral RingCX Not Supported
Slack Supported
Tableau Not Supported
UseDesk Supported
Zendesk Supported
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information
Claim YouScan and update features and information
Claim YouScan and update features and information