Lumen by TalkwalkerTalkwalker
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Related Products
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About
Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.
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About
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data.
One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence
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Audience
Brands and agencies interested in getting to know their customers on a whole new level with AI-powered analysis of text, images, and audience data from social media.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9,600 per year
Free Version
Not Supported
Free Trial
Supported
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Pricing
$299.00/month
STARTER 3
Ideal for SMBs and Startups Social listening essentials: - 3 topics (text-based search queries) - Up to 15,000 monthly mentions - Full coverage of supported social media, blogs, forums, reviews, and online news sources Included powers 🚀: - Insights Copilot AI Agent (10 questions/mo) - Aspect sentiment analysis, trend detection, word clouds, and more - Slack, Microsoft Teams or WhatsApp integration (1 integration per account) - Mention Wall for TVs and big screens Unlimited capabilities ♾️: - Unlimited users - Unlimited Social Searches - Unlimited rules and alerts
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTalkwalker
Founded: 2009
Luxembourg
www.talkwalker.com
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Company InformationYouScan
Founded: 2009
Ukraine
youscan.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Not Supported
Review Monitoring
Not Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
Social Media Analytics Tools Features
Campaign Analytics
Supported
Competitor Monitoring
Supported
Customizable Reports
Not Supported
Engagement Tracking
Supported
Influencer Tracking
Supported
Multi-Channel Data Collection
Not Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Not Supported
Contact Management
Not Supported
Content Management
Not Supported
Conversion Tracking
Not Supported
Customer Targeting
Not Supported
Keyword Filtering
Not Supported
Multi-Account Management
Not Supported
Post Scheduling
Not Supported
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Social Media Monitoring Features
Audience Segmentation
Supported
Competitive Analysis
Supported
Configurable Alerts
Supported
Customer Engagement
Supported
Dashboard
Supported
Impact Scoring
Supported
Influencer Tracking
Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Supported
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Integrations
Facebook
Supported
X (Twitter)
Supported
Audiense
Supported
Axis LMS
Supported
Cerby
Supported
Conductor
Supported
Desktop.com
Supported
Freshdesk
Not Supported
Google Analytics
Supported
Gradient Works
Supported
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Integrations
Facebook
Supported
X (Twitter)
Supported
Audiense
Not Supported
Axis LMS
Not Supported
Cerby
Not Supported
Conductor
Not Supported
Desktop.com
Not Supported
Freshdesk
Supported
Google Analytics
Not Supported
Gradient Works
Not Supported
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