+
+

Related Products

  • Brandwatch
    976 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Bluepear
    51 Ratings
    Visit Website
  • Price2Spy
    236 Ratings
    Visit Website
  • AthenaHQ
    36 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • BranditScan
    65 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • Caller ID Reputation
    42 Ratings
    Visit Website
  • Muck Rack
    524 Ratings
    Visit Website

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

About

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Audience

Brands and agencies interested in getting to know their customers on a whole new level with AI-powered analysis of text, images, and audience data from social media.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9,600 per year
Free Version
Free Trial

Pricing

$299.00/month
STARTER 3
Ideal for SMBs and Startups

Social listening essentials:
- 3 topics (text-based search queries)
- Up to 15,000 monthly mentions
- Full coverage of supported social media, blogs, forums, reviews, and online news sources

Included powers 🚀:
- Insights Copilot AI Agent (10 questions/mo)
- Aspect sentiment analysis, trend detection, word clouds, and more
- Slack, Microsoft Teams or WhatsApp integration (1 integration per account)
- Mention Wall for TVs and big screens

Unlimited capabilities ♾️:
- Unlimited users
- Unlimited Social Searches
- Unlimited rules and alerts
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Company Information

YouScan
Founded: 2009
Ukraine
youscan.io

Alternatives

Alternatives

Social Mention

Social Mention

BrandMentions

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Facebook
X (Twitter)
Axis LMS
Cerby
Conductor
Data Virtuality
Desktop.com
Freshdesk
Gradient Works
Hootsuite
HubSpot CRM
HubSpot Customer Platform
Instagram
Netino
OwlyGPT
RingCentral RingCX
Slack
Tableau
Upfluence
Zendesk

Integrations

Facebook
X (Twitter)
Axis LMS
Cerby
Conductor
Data Virtuality
Desktop.com
Freshdesk
Gradient Works
Hootsuite
HubSpot CRM
HubSpot Customer Platform
Instagram
Netino
OwlyGPT
RingCentral RingCX
Slack
Tableau
Upfluence
Zendesk
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information
Claim YouScan and update features and information
Claim YouScan and update features and information