TSplus Remote Access

TSplus Remote Access

TSplus Group
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About

TSplus Remote Access is the ideal alternative to Citrix and Microsoft RDS for remote access, remote desktop connection and web application delivery. TSplus Remote Access: ✓ Remote desktop access ✓ Application delivery ✓ Secure connection from any device and browser ✓ Customizable web portal ✓ No Terminal Service CALs required TSplus Remote Access offers a reliable and scalable way to web-enable any of your Windows Applications. TSplus built-in HTML5 empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, Smartphones and Tablets. With a wide variety of connection clients and configurations, Remote Access is designed with security and scalability at its core to create a safe remote environment that is suited to your needs and can grow with your business! Download a 15 day free trial of any TSplus product today!

About

TSplus Remote Support is a cost-effective cloud-based windows session sharing and remote control software. An alternative to TeamViewer, Remote Support is easy to use and secure. A full SaaS Solution. No installation required. ✓ Remote assistance ✓ Unattended Access ✓ Screen Sharing ✓ No connection client installation ✓ TLS encryption ✓ Customizable with your branding and logo ✓ Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website. TSplus Remote Support is the perfect solution for support agents and maintenance teams who need to provide instant, attended or unattended access to remote PCs. TSplus Remote Support is a secure solution that enables support agents to take control of remote computers, access files and applications, and troubleshoot problems. TSplus is the perfect alternative for anyone looking for an affordable and user-friendly remote desktop control and screen sharing solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT specialists, Network Administrators, Head of IT, Software distributors and resellers, integrators, VARs

Audience

IT support providers, Helpdesk and other companies that need screen sharing tools.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150.00
Permanent licence per server - depending on the number of users: from 3 to unlimited.
Free Version
Free Trial

Pricing

$14.50/mo
Subscriptions are charged yearly.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Ease of use, installation and support. The ability to log onto and with with another user to help them in whatever they need to do.
  • This is so easy to use The upgrading process was simple Possibly one of the most cost-effective bits of software around So easy to deal with the sales team Customer service was outstanding.
  • I had an excellent experience with TSPLUS support. The response time on my ticket was extremely fast, and they even had two technicians join the support session
  • easy install and easy to use.
  • Solid remote access tool at a very nice price. They continue to improve the features and remove bugs.

Cons

  • Nothing. We have not had any problems or difficulties that support could not handle quickly and efficiently.
  • I can't think of a single con with their software
  • There are no cons from my point of view on this issue
  • integration
  • None. I say again, none, in order to get to the minimum character count.

Pros & Cons from Real Users

Pros

  • I like TSplus Remote Support for its simplicity of remote control, its end-user version without download, the choice of monitor (in case of multiple), the video recording, the control of a computer without a user in front of his screen, the temporary blocking of the keyboard and mouse of the remote computer, the chat of course, the sharing of secure multi-user sessions, the transparent updates, automatic.
  • TeamViewer subscription costs were killing me. Remote Support has a one-time purchase fee. That alone was worth it. It's also really easy to setup and manage. It's reliable. My support guys and end-users had no trouble at all making the switch.

Cons

  • I want to be able to share with Apple computers and Android smartphones and tablets. But I think I read that it was planned for this year, so I am looking forward to it.
  • I would like to see a few additional features built in. I've communicated with the support team and submitted some feature requests. If my experience with other TSplus products is any indication, my features will appear in the next couple revisions :)

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TSplus Group
Founded: 2007
United States
tsplus.net/remote-access/

Company Information

TSplus Group
Founded: 2007
United States
tsplus.net/remote-support/

Alternatives

Thinfinity Workspace

Thinfinity Workspace

Cybele Software, Inc.

Alternatives

AnyDesk

AnyDesk

AnyDesk Software
Kasm Workspaces

Kasm Workspaces

Kasm Technologies
TSplus Remote Access

TSplus Remote Access

TSplus Group

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Application Virtualization Features

Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

No info available.

Integrations

No info available.
Claim TSplus Remote Access and update features and information
Claim TSplus Remote Access and update features and information
Claim TSplus Remote Support and update features and information
Claim TSplus Remote Support and update features and information