SyAMSyAM Software
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Web TracksGritware
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About
SyAM simplifies IT by unifying the management of your technology assets. Our software simplifies the way you manage all of your IT Assets, with Unified Device Management and integrated Help Desk you’ll have everything in one place, accessible from any mobile or desktop browser. By implementing Intelligent Power Management from SyAM, you’ll reduce operating costs, and realize an ROI in just a few short months without disrupting users’ productivity. Our software simplifies the way you manage all of your IT Assets, with Unified Device Management and integrated Help Desk you’ll have everything in one place, accessible from any mobile or desktop browser. We reduce Help Desk workload by empowering your end-users with problem reporting through a customizable self-service portal or by enabling a user group with email-to-ticket capabilities.
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About
Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations searching for an IT asset management platform
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Audience
Small to mid-sized IT departments
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$295.00/one-time
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSyAM Software
Founded: 2003
United States
syamsoftware.com
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Company InformationGritware
Founded: 1998
United States
www.gritware.com
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Categories |
Categories |
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IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
User.com
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