Sutherland PerformSutherland
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Related Products
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About
Sutherland Perform analyzes customer interactions across multiple parameters. It examines employee compliance and adherence to prescribed customer engagement processes to monitor and track employee behavior. This identifies new opportunities that can help employees transform the customer experience. Perform utilizes customer voice, email, chat, and social interactions to provide actionable insights at an agent, team, manager, channel, LOB, and company-wide level. These insights help employees see through personalized coaching how they can better assist customers and the changes they can adopt in the future to deliver a better experience. Our tools, technology, and our people, ensure your business can thrive in an increasingly remote world. Our teams help you unlock high-performance outcomes with flexible, resilient services delivered dynamically from anywhere in the world.
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About
Make company-wide performance reviews (including 360 degree reviews) stress-free with our simple yet extremely powerful solution. Get your employees committed to company objectives with our easy to use collaborative goals management solution. Make better strategic decisions by gaining employee insight and progress across different departments using our interactive reports, dashboards and analytics. Create a culture of high employee productivity by recognizing them publicly. A wall of honor may help your employees achieve extraordinary performance. Performance reviews are one of the most important aspects of an organization. They are the best way to provide feedback to employers and for the employees to know how well they are performing their assigned tasks and duties. WorkforceGrowth provides an easy performance review management system that helps you understand your employees better and determine their training needs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
AI-powered customer interaction platform that helps companies improve the customer experience
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Audience
Businesses searching for a solution to make company-wide performance reviews
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$3.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-perform
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Company InformationWorkforceGrowth
Founded: 2009
United States
www.workforcegrowth.com
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Alternatives |
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Categories |
Categories |
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Performance Management Features
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
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Integrations
Google Workspace
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