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About

Sutherland Perform analyzes customer interactions across multiple parameters. It examines employee compliance and adherence to prescribed customer engagement processes to monitor and track employee behavior. This identifies new opportunities that can help employees transform the customer experience. Perform utilizes customer voice, email, chat, and social interactions to provide actionable insights at an agent, team, manager, channel, LOB, and company-wide level. These insights help employees see through personalized coaching how they can better assist customers and the changes they can adopt in the future to deliver a better experience. Our tools, technology, and our people, ensure your business can thrive in an increasingly remote world. Our teams help you unlock high-performance outcomes with flexible, resilient services delivered dynamically from anywhere in the world.

About

Make company-wide performance reviews (including 360 degree reviews) stress-free with our simple yet extremely powerful solution. Get your employees committed to company objectives with our easy to use collaborative goals management solution. Make better strategic decisions by gaining employee insight and progress across different departments using our interactive reports, dashboards and analytics. Create a culture of high employee productivity by recognizing them publicly. A wall of honor may help your employees achieve extraordinary performance. Performance reviews are one of the most important aspects of an organization. They are the best way to provide feedback to employers and for the employees to know how well they are performing their assigned tasks and duties. WorkforceGrowth provides an easy performance review management system that helps you understand your employees better and determine their training needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI-powered customer interaction platform that helps companies improve the customer experience

Audience

Businesses searching for a solution to make company-wide performance reviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$3.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Company Information

WorkforceGrowth
Founded: 2009
United States
www.workforcegrowth.com

Alternatives

Alternatives

Loopline Systems

Loopline Systems

LLS Internet
Touchpoint Dashboard

Touchpoint Dashboard

Strativity Group

Categories

Categories

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Integrations

Google Workspace

Integrations

Google Workspace
Claim Sutherland Perform and update features and information
Claim Sutherland Perform and update features and information
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Claim WorkforceGrowth and update features and information