SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
Sully.ai offers AI-driven agents specifically designed for the healthcare industry, providing solutions that automate tasks such as medical coding, patient appointment scheduling, and clinical documentation. These intelligent agents integrate seamlessly with existing healthcare systems, allowing organizations to enhance efficiency and reduce operational costs. Sully.ai's platform is HIPAA-compliant, ensuring the security and privacy of patient data while delivering high-speed task execution. With applications in pediatrics, psychiatry, primary care, and more, Sully.ai is trusted by over 100 healthcare organizations to streamline workflows and improve patient care.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Healthcare organizations, administrators, and medical professionals looking to automate administrative tasks and improve operational efficiency through AI-powered agents while ensuring compliance with healthcare regulations
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSully.ai
Founded: 2023
United States
www.sully.ai/
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Integrations
WhatsApp
Not Supported
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