SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

Sully.ai offers AI-driven agents specifically designed for the healthcare industry, providing solutions that automate tasks such as medical coding, patient appointment scheduling, and clinical documentation. These intelligent agents integrate seamlessly with existing healthcare systems, allowing organizations to enhance efficiency and reduce operational costs. Sully.ai's platform is HIPAA-compliant, ensuring the security and privacy of patient data while delivering high-speed task execution. With applications in pediatrics, psychiatry, primary care, and more, Sully.ai is trusted by over 100 healthcare organizations to streamline workflows and improve patient care.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations, administrators, and medical professionals looking to automate administrative tasks and improve operational efficiency through AI-powered agents while ensuring compliance with healthcare regulations

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Sully.ai
Founded: 2023
United States
www.sully.ai/

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyInsights

SurgyInsights

Surgy Innovation Labs
Thoughtful AI

Thoughtful AI

Thoughtful.ai
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Agentic AI Supported
AI Agents Supported
AI Employees Supported
AI Receptionists Supported
Healthcare AI Supported
Medical Coding Supported

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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