Sprinklr vs. Sprinklr Social Comparison


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About Sprinklr is an AI-native Unified Customer Experience Management (Unified-CXM) platform designed for global enterprises. It brings together marketing, social, customer service, and insights into one centralized system. Sprinklr helps organizations understand customers by analyzing millions of conversations across digital and social channels in real time. Its AI-powered capabilities enable teams to automate engagement, extract insights, and deliver consistent experiences across touchpoints. The platform supports omnichannel marketing orchestration, social listening, and enterprise-grade customer service. Built-in AI copilots and agents improve productivity and decision-making for customer-facing teams. Overall, Sprinklr helps brands deliver empathetic, data-driven customer experiences at scale.	About Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Large enterprises and global brands seeking an AI-powered platform to unify marketing, social, and customer service for scalable, data-driven customer experiences	Audience Large enterprises, global brands, and cross-functional teams that need a unified, AI-powered platform to plan, publish, engage, analyze, and govern social media at scale across dozens of channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Sprinklr Founded: 2009 United States www.sprinklr.com	Company Information Sprinklr Founded: 2009 United States www.sprinklr.com/products/social-media-management/
Alternatives Brandwatch	Alternatives Sprinklr
Revuze	Dash Social
Oktopost	Sprout Social
Sprinklr Marketing Sprinklr	Oktopost
Sprinklr Social Sprinklr View All	Vista Social View All
Categories AI Agents AI Customer Service Audience Intelligence Contact Center Knowledge Base Content Distribution Content Experience Customer Experience Experience Management Marketing Calendar Marketing Compliance Social Listening Social Media Advertising Social Media Analytics Tools Social Media Management Social Media Marketing	Categories Conversational Commerce Employee Advocacy Review Management Social Commerce Social Listening Social Media Analytics Tools Social Media Management
Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Show More Features Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling
Integrations Facebook Google Analytics Instagram Mailchimp Marketo Stripe X (Twitter) Zendesk Amazon Bedrock BL.INK CELUM Jive LinkedIn Microsoft Dynamics 365 Marketing Microsoft Power BI Oracle Cloud Infrastructure Salesforce Service Cloud Socialgist Sprinklr Social Uptempo Show More Integrations View All 47 Integrations	Integrations Facebook Google Analytics Instagram Mailchimp Marketo Stripe X (Twitter) Zendesk Amazon Bedrock BL.INK CELUM Jive LinkedIn Microsoft Dynamics 365 Marketing Microsoft Power BI Oracle Cloud Infrastructure Salesforce Service Cloud Socialgist Sprinklr Social Uptempo Show More Integrations View All 34 Integrations
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