Sprinklr Social vs. Sprout Social Comparison


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About Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.	About Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Large enterprises, global brands, and cross-functional teams that need a unified, AI-powered platform to plan, publish, engage, analyze, and govern social media at scale across dozens of channels	Audience Agencies and businesses of all sizes that want to improve the value and ROI they get from social media
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $199/seat/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Sprinklr Founded: 2009 United States www.sprinklr.com/products/social-media-management/	Company Information Sprout Social Founded: 2010 United States www.sproutsocial.com
Alternatives Sprinklr	Alternatives Podium
Dash Social	SurveySparrow
Sprout Social	Brandwatch
Oktopost	Dash Social
Vista Social View All	Hootsuite View All
Categories Conversational Commerce Employee Advocacy Review Management Social Commerce Social Listening Social Media Analytics Tools Social Media Management	Categories AI Social Media Post Generators Brand Monitoring Employee Advocacy Influencer Marketing Reputation Management Sentiment Analysis Social Listening Social Media Analytics Tools Social Media Management Social Media Marketing Social Media Monitoring Social Media Schedulers Social Networking
	Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Show More Features Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking
Integrations Facebook Google Analytics Instagram Salesforce TikTok X (Twitter) YouTube Zendesk Adobe Analytics Amazon Bedrock Content Launch Employee Advocacy by Sprout Social HubSpot CRM HubSpot Customer Platform Incises.com Pinterest Rippling RiteKit Shift Tableau Show More Integrations View All 34 Integrations	Integrations Facebook Google Analytics Instagram Salesforce TikTok X (Twitter) YouTube Zendesk Adobe Analytics Amazon Bedrock Content Launch Employee Advocacy by Sprout Social HubSpot CRM HubSpot Customer Platform Incises.com Pinterest Rippling RiteKit Shift Tableau Show More Integrations View All 38 Integrations
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