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About

Engage your contacts, manage your website, and grow your audience, all in one clean easy-to-use product. Spoke centralizes ten different tools that you depend on daily for your website, contacts database, email campaigns, events, and fundraising. Spoke also saves you money and time, and improves your data quality automagically by synchronizing your data with any other third-party databases you use. This ensures that a uniform message is presented to your members and the public, across all internal and external communication channels. Spoke allows you to create unlimited groups and add unlimited tags to contact profiles. Groups are useful for managing access to your website, and tags simplify building reports & lists. You can create custom fields to store more information about each user, and these custom fields are also available for search and reports. Add private or team notes to contact profiles to keep a record of meetings or interactions between your organization and each member.

About

xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Small to large associations, universities and organizations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$250.00/month
Starts at $250/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.5 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable.
  • xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us.
  • - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing
  • Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful!

Cons

  • Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved.
  • It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price.
  • - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue
  • NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Spoke
Founded: 2013
United States
spokedc.com

Company Information

ESX
Founded: 1995
United States
www.esxinc.com

Alternatives

Alternatives

Halp

Halp

Atlassian
Message Marketer

Message Marketer

Spoke-Interactive
9Spokes

9Spokes

9 Spokes
StarChapter

StarChapter

Star Chapter
Spoke Phone

Spoke Phone

Spoke Network

Categories

Categories

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Integrations

Authorize.Net
BigMarker
Constant Contact
Easyflow
GoTo Training
LinkedIn
Mailchimp
Microsoft 365
Okta
PayPal
Plixer Replicator
QuickBooks Online
Rippling
SAP SuccessFactors
Salesforce
Slack
Stackreaction
Wufoo
Zoom

Integrations

Authorize.Net
BigMarker
Constant Contact
Easyflow
GoTo Training
LinkedIn
Mailchimp
Microsoft 365
Okta
PayPal
Plixer Replicator
QuickBooks Online
Rippling
SAP SuccessFactors
Salesforce
Slack
Stackreaction
Wufoo
Zoom
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