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About

Engage your contacts, manage your website, and grow your audience, all in one clean easy-to-use product. Spoke centralizes ten different tools that you depend on daily for your website, contacts database, email campaigns, events, and fundraising. Spoke also saves you money and time, and improves your data quality automagically by synchronizing your data with any other third-party databases you use. This ensures that a uniform message is presented to your members and the public, across all internal and external communication channels. Spoke allows you to create unlimited groups and add unlimited tags to contact profiles. Groups are useful for managing access to your website, and tags simplify building reports & lists. You can create custom fields to store more information about each user, and these custom fields are also available for search and reports. Add private or team notes to contact profiles to keep a record of meetings or interactions between your organization and each member.

About

xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Small to large associations, universities and organizations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$250.00/month
Starts at $250/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.5 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable.
  • xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us.
  • - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing
  • Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful!

Cons

  • Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved.
  • It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price.
  • - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue
  • NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Spoke
Founded: 2013
United States
spokedc.com

Company Information

ESX
Founded: 1995
United States
www.esxinc.com

Alternatives

Alternatives

Halp

Halp

Atlassian
Message Marketer

Message Marketer

Spoke-Interactive
9Spokes

9Spokes

9 Spokes
Spoke Phone

Spoke Phone

Spoke Network
Neon CRM

Neon CRM

Neon One

Categories

Categories

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Not Supported
Member Communities Not Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Not Supported
Jobs Board Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Learning Management Systems (LMS) Features

Academic / Education Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Corporate / Business Not Supported
Customizable Not Supported
eCommerce Not Supported
eLearning Companies Not Supported
Gamification Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Open Source Not Supported
SCORM Compliance Not Supported
Synchronous Learning Not Supported
Video Conferencing Not Supported

Membership Management Features

Application Management Supported
Automatic Renewals Not Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Integrations

Authorize.Net Not Supported
BigMarker Not Supported
Constant Contact Not Supported
Easyflow Supported
GoTo Training Not Supported
GoTo Webinar Not Supported
Mailchimp Not Supported
Microsoft 365 Supported
Okta Supported
PayPal Not Supported
Plixer Replicator Not Supported
QuickBooks Online Not Supported
Rippling Supported
SAP SuccessFactors Supported
Salesforce Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Zoom Not Supported

Integrations

Authorize.Net Supported
BigMarker Supported
Constant Contact Supported
Easyflow Not Supported
GoTo Training Supported
GoTo Webinar Supported
Mailchimp Supported
Microsoft 365 Not Supported
Okta Not Supported
PayPal Supported
Plixer Replicator Supported
QuickBooks Online Supported
Rippling Not Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Zapier Not Supported
Zoom Supported
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