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About

A powerful platform that brings together the people, messages, and apps you need to respond quickly and communicate effectively as a team. A conversation can take many forms depending on the user's device of choice, where they are, and how quickly they need a response. Telephones and emails are still the leading business conversation tools. Live web chat requires a reply in real-time so you need to staff appropriately. While many consumers prefer to use smart devices and social media-based conversation Apps like WhatsApp Business, Facebook Messenger, etc. Splicecom Media Apps offer multi-media communication solutions delivered to Shared Inboxes ensuring your teams are in control; perfect for businesses of any size and industry. The Splicecom family of Unified Communications devices comprises affordable entry-level phones, context-sensitive IP system phones, keyless touchscreen desktop phones, and IP softphone apps for Windows and Apple Mac computers, smartphones, and tablets.

About

UniTalk provides a wide range of services in the field of telecommunications for business, including IP telephony and virtual PBX, call tracking, recording telephone conversations, callback buttons and widgets for the site, various types of telephone calls and routing, and much more.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to monitor and manage all their multi-media communications

Audience

Call centers, sales departments, service departments, online stores, marketing agencies and others

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$35/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.1 / 5
features 4.8 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Switching to UniTalk’s Virtual PBX has significantly reduced our communication costs. It offers all the advanced features of a traditional PBX system without the hefty price tag, making it an excellent value for money.
  • We like the quality of UniTalk services, communication, and technical support. It benefits our business processes
  • UniTalk is a great way to streamline communication within your team and with your customers, increase your efficiency, and scale your business. Affordable prices, good communication quality, and functionality are the main advantages of UniTalk VoIP.
  • UniTalk is a great choice for businesses of all sizes. I've been using UniTalk for my small business for a few months now, and I'm very impressed. UniTalk provides excellent call quality, even when I'm calling from a different country. I also like that UniTalk is easy to use. I also appreciate the fact that UniTalk is very affordable, and I'm saving a lot of money on my phone bill.
  • Impressions of cooperation with UniTalk are positive. Pleasant managers, fast technical support, modern telephony technologies for reasonable prices. It's convenient that UniTalk Virtual PBX combines mobile and landline multichannel numbers into a single network, and allows you to add and connect any number of new operators in just a few minutes.

Cons

  • One downside we encountered is the limited language options in the personal account interface, which currently doesn't cover all our needs. However, UniTalk has assured us that they are actively working on adding more languages, which is promising for future improvements.
  • Without the help of technical support, it is difficult to understand the technical documentation of the service and set up the work yourself.
  • At the beginning, it was difficult for us to set up a personal account and integrate it with our CRM on our own. But UniTalk technical support helped us.
  • Recently we connected call tracking technology to collect analytics on phone calls. We tried to do it on our own, but it turned out to be difficult. We turned to UniTalk, and their technical support helped us.
  • We are missing a few languages in our personal account - so far, this is the only thing that is frustrating. UniTalk has promised that they are already working on solving this problem.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Splicecom
United Kingdom
splicecom.com

Company Information

UniTalk
Founded: 2017
Ukraine
unitalk.cloud

Alternatives

Alternatives

Categories

Telephony Supported

Categories

Business VoIP Supported
Telephony Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Supported

Integrations

Salesforce Supported
Facebook Messenger Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Pipedrive Not Supported
Shopify Supported
Skype Supported
WhatsApp Supported
Zoho CRM Not Supported
monday AI work platform Not Supported

Integrations

Salesforce Supported
Facebook Messenger Not Supported
Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Pipedrive Supported
Shopify Not Supported
Skype Not Supported
WhatsApp Not Supported
Zoho CRM Supported
monday AI work platform Supported
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Claim Splicecom and update features and information
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