UniportalUniportal Inc.
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Related Products
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About
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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About
Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
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Audience
MSP helpdesk teams and technicians.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
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Company InformationUniportal Inc.
Founded: 2025
Canada
uniportal.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Endpoint Protection Features
Activity Log
Supported
Antivirus
Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Not Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Not Supported
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
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Integrations
Addigy
Supported
Autotask PSA
Supported
NinjaOne
Supported
Acronis Cyber Protect
Supported
Atera
Supported
Datto SIRIS
Supported
Egnyte
Not Supported
Freshservice
Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
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Integrations
Addigy
Supported
Autotask PSA
Supported
NinjaOne
Supported
Acronis Cyber Protect
Not Supported
Atera
Not Supported
Datto SIRIS
Not Supported
Egnyte
Supported
Freshservice
Not Supported
Google Workspace
Supported
HaloPSA
Supported
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