VirtualQ

VirtualQ

Akcelita
+
+

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About

The Solus One customer engagement software does all the hard work for you. Collating tickets, distributing to your agents, offering to script prompts, then automatically recording the call outcome in your CRM while capturing data for top-line performance reports. Our software brings people together, wherever they come from and how ever they want to get in touch. Join us and revolutionalize your communication strategy. Founded in 2006, Solus One was the first company in Canada to introduce VOIP (Voice over IP) solutions to the Canadian Market. Our spinoff company, Solus VB, is a voice broadcasting company providing mass phone voice broadcasts to Political and Retail Clients. Demonstrate a Desire to Communicate & Engage with your Voters. Report your Findings in your Riding Newsletter. Identify your Voters Preferences & Views. Improve your Name Recognition in Your Riding.

About

We are a bridge to better customer service. Virtual Q minimizes customer exposure to "outside" lines when visiting stores, supermarkets and offices by providing a contactless way to manage customer flow. VirtualQ is a digital contactless platform designed for stores that want to keep operating safely in times of COVID-19 with features that benefit both customers and employees. VirtualQ helps you by: Giving a real sense of security to customers by enabling social distancing and limiting exposure to large groups of people, Helping manage customer flow inside store and complying with federal state limit guidelines. Providing the opportunity for store owners to design a service focused around customers reserving time slots to visit the store. Enabling access to create specialty lines to manage separately from regular lines and designed for specific groups of people like elderly individuals and expecting mothers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes seeking a solution to manage their performance reports

Audience

For stores that want a contactless platform to do business safely with other businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Solus One
Canada
www.solusone.com

Company Information

Akcelita
Founded: 2014
United States
www.akcelita.com

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Categories

Categories

Call Center Features

Blended Call Center Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Not Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

No info available.

Integrations

No info available.
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