VirtualQAkcelita
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Related Products
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About
The Solus One customer engagement software does all the hard work for you. Collating tickets, distributing to your agents, offering to script prompts, then automatically recording the call outcome in your CRM while capturing data for top-line performance reports. Our software brings people together, wherever they come from and how ever they want to get in touch. Join us and revolutionalize your communication strategy. Founded in 2006, Solus One was the first company in Canada to introduce VOIP (Voice over IP) solutions to the Canadian Market. Our spinoff company, Solus VB, is a voice broadcasting company providing mass phone voice broadcasts to Political and Retail Clients. Demonstrate a Desire to Communicate & Engage with your Voters. Report your Findings in your Riding Newsletter. Identify your Voters Preferences & Views. Improve your Name Recognition in Your Riding.
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About
We are a bridge to better customer service. Virtual Q minimizes customer exposure to "outside" lines when visiting stores, supermarkets and offices by providing a contactless way to manage customer flow. VirtualQ is a digital contactless platform designed for stores that want to keep operating safely in times of COVID-19 with features that benefit both customers and employees. VirtualQ helps you by: Giving a real sense of security to customers by enabling social distancing and limiting exposure to large groups of people, Helping manage customer flow inside store and complying with federal state limit guidelines. Providing the opportunity for store owners to design a service focused around customers reserving time slots to visit the store. Enabling access to create specialty lines to manage separately from regular lines and designed for specific groups of people like elderly individuals and expecting mothers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes seeking a solution to manage their performance reports
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Audience
For stores that want a contactless platform to do business safely with other businesses
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15.99 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSolus One
Canada
www.solusone.com
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Company InformationAkcelita
Founded: 2014
United States
www.akcelita.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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Waitlist Features
Alerts/Notifications
Supported
Customer Database
Not Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Not Supported
Reporting & Statistics
Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
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Integrations
No info available.
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Integrations
No info available.
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