ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
Smarfle ThermoGrid

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Smarfle:

About

Smarfle is a field service management platform for home and local service companies, including HVAC, plumbing, electrical, pest control, cleaning and lawn care businesses. Office staff can book jobs, plan routes and assign technicians using a drag-and-drop board. Technicians manage their day in the Android app with checklists, photos, customer signatures and offline access. Customers can book online, approve estimates and pay invoices by card or bank transfer through a portal branded with the service business's name and colors. The platform also includes recurring service plans, parts and inventory management, time tracking, reports, and a shared inbox for texts and email. Google Business Profile tools support post scheduling, review requests and local rank tracking. Plans start at $19/month, and a 14-day free trial is available.
ThermoGrid:

About

ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
Smarfle:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ThermoGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Smarfle:

Audience

Home service and field service businesses, including HVAC, plumbing, electrical, pest control, cleaning and lawn care companies.
ThermoGrid:

Audience

Small to large contractor companies
Smarfle:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ThermoGrid:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Smarfle:

API

Offers API Supported
ThermoGrid:

API

Offers API Supported
Smarfle:

Screenshots and Videos

ThermoGrid:

Screenshots and Videos

Smarfle:

Pricing

$19/month
Solo is $19/month for one user and up to 500 clients. Monthly billing can be canceled at any time with no minimum term. Annual billing is available at the price of 10 months for 12 months. SMS, email, API calls, AI, voice, call tracking and other usage are billed separately from a prepaid wallet. Client card and ACH payments incur Stripe processing fees plus a 0.5% platform fee. A 14-day free trial is available, and no credit card is required.
Free Version Not Supported
Free Trial Supported
ThermoGrid:

Pricing

$60
Subscription or one-time fee available.
Free Version Supported
Free Trial Supported
Smarfle:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ThermoGrid:

Reviews/Ratings

Overall 3.0 / 5
ease 2.8 / 5
features 3.3 / 5
design 3.2 / 5
support 3.2 / 5
ThermoGrid:

Pros & Cons from Real Users

Pros

  • Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory.
  • ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs.
  • Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service.
  • You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming
  • Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners.

Cons

  • 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search.
  • I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting.
  • Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed.
  • No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations.
  • Some of the printouts are excessively lengthy. Per user price model.
Smarfle:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ThermoGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Smarfle:

Company Information

Smarfle
Founded: 2025
United States
www.smarfle.com
ThermoGrid:

Company Information

ECI ThermoGrid
Founded: 2007
United States
www.thermogrid.com
Smarfle:

Alternatives

No Alternatives
ThermoGrid:

Alternatives

ThermoGrid:
ThermoGrid:
ThermoGrid:
Orcatec

Orcatec

5.0 out of 5 stars
Smarfle:
ThermoGrid:
Smarfle:

Categories

ThermoGrid:

Categories

HVAC Supported
HVAC Estimating Supported
Plumbing Supported
Service Dispatch Supported
Smarfle:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ThermoGrid:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Smarfle:

Integrations

Amazon Polly Supported
Claude Supported
DataForSEO Supported
Google Business Profile Supported
Google Calendar Supported
Google Maps Supported
Google Search Console Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Resend Supported
Stripe Supported
Twilio Supported
Upstash Supported
ThermoGrid:

Integrations

Amazon Polly Not Supported
Claude Not Supported
DataForSEO Not Supported
Google Business Profile Not Supported
Google Calendar Not Supported
Google Maps Not Supported
Google Search Console Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Resend Not Supported
Stripe Not Supported
Twilio Not Supported
Upstash Not Supported
Smarfle:
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Claim Smarfle and update features and information
ThermoGrid:
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