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About

A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks​.

About

With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a comprehensive customer engagement and customer experience solution

Audience

Customer Obsessed Enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Skeepers
Founded: 2012
France
skeepers.io/en/

Company Information

zenloop
Founded: 2016
Germany
www.zenloop.com/en/

Alternatives

Alternatives

Categories

Live Shopping Supported
NPS Supported
Product Review Supported
Review Management Supported

Categories

Churn Prevention Supported
NPS Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Magento Supported
Shopify Supported
AccessOwl Not Supported
BI Book Not Supported
BigCommerce Supported
Circula Not Supported
Easyflow Not Supported
Emarsys Not Supported
Freshdesk Not Supported
PrestaShop Supported
Primeur Supported
Salesforce Agentforce Commerce Supported
Salesforce Agentforce Marketing Not Supported
Seven Senders Not Supported
Slack Not Supported
Spryker Not Supported
WooCommerce Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Magento Supported
Shopify Supported
AccessOwl Supported
BI Book Supported
BigCommerce Not Supported
Circula Supported
Easyflow Supported
Emarsys Supported
Freshdesk Supported
PrestaShop Not Supported
Primeur Not Supported
Salesforce Agentforce Commerce Not Supported
Salesforce Agentforce Marketing Supported
Seven Senders Supported
Slack Supported
Spryker Supported
WooCommerce Not Supported
Zapier Supported
Zendesk Supported
Claim Skeepers and update features and information
Claim Skeepers and update features and information
Claim zenloop and update features and information
Claim zenloop and update features and information