Sinch vs. TeleSign Comparison


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About Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.	About Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Companies interested in a CPaaS, SMS, and phone number verification solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 2.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse. They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them. Cons They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now. As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Sinch Founded: 2008 Sweden www.sinch.com	Company Information TeleSign Founded: 2005 United States www.telesign.com
Alternatives Twilio Messaging Twilio	Alternatives Twilio Voice Twilio
Twilio Voice Twilio	Twilio Verify Twilio
CM.com	Twilio
Vonage Communications APIs (Nexmo) Vonage	Vonage Communications APIs (Nexmo) Vonage
Plivo View All	Bird View All
Categories Bulk SMS Supported Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported SMS Gateways Supported SMS Marketing Supported Voice Calling API & SDK Supported	Categories Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Customer Engagement Supported Customer Onboarding Supported Fraud Detection Supported Phone Verification Supported Risk-Based Authentication Supported SMS API Supported SMS Gateways Supported Transactional Email Supported Voice Calling API & SDK Supported
	Cloud Communication Platform Features Audio / Video Conferencing Not Supported Call Center Supported Call Recording Not Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Not Supported IVR / Voice Recognition Supported
Integrations Rayven Supported WhatsApp Supported AppMaster Not Supported Axis LMS Supported Bloomreach Supported Chatlayer by Sinch Supported Comarch Loyalty Marketing Platform Supported Facebook Messenger Supported Instagram Supported MessageMedia Supported Microsoft Dynamics 365 Marketing Not Supported Next Identity Not Supported Operata Supported Quickwork Not Supported Raven Supported SMS Gatez Supported Sinch Contact Pro Supported Stackreaction Supported SuprSend Supported Workers by Delos Not Supported Show More Integrations View All 25 Integrations	Integrations Rayven Supported WhatsApp Supported AppMaster Supported Axis LMS Not Supported Bloomreach Not Supported Chatlayer by Sinch Not Supported Comarch Loyalty Marketing Platform Not Supported Facebook Messenger Not Supported Instagram Not Supported MessageMedia Not Supported Microsoft Dynamics 365 Marketing Supported Next Identity Supported Operata Not Supported Quickwork Supported Raven Not Supported SMS Gatez Not Supported Sinch Contact Pro Not Supported Stackreaction Not Supported SuprSend Not Supported Workers by Delos Supported Show More Integrations View All 13 Integrations
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