Sinch vs. Stream Comparison


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About Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.	About Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Companies that want to build scalable activity feeds and in-app chat in weeks, not months.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Stream Chat starts at $499/mo for 10K/mo MAU. Stream Activity Feeds starts at $59/mo for 5M/mo feed updates. Custom enterprise pricing is available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 2.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse. They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them. Cons They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now. As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Sinch Founded: 2008 Sweden www.sinch.com	Company Information GetStream.io Founded: 2014 United States getstream.io
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Categories Bulk SMS Supported Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported SMS Gateways Supported SMS Marketing Supported Voice Calling API & SDK Supported	Categories API Management Supported Chat SDK & API Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Voice Calling API & SDK Supported
	Show More Features API Management Features Access Control Not Supported Analytics Not Supported API Design Not Supported API Lifecycle Management Supported Dashboard Not Supported Developer Portal Not Supported Testing Management Not Supported Threat Protection Not Supported Traffic Control Not Supported Version Control Not Supported
Integrations Instagram Supported Axis LMS Supported Boost.ai Supported Chatlayer by Sinch Supported Do Status Supported Engage Not Supported Facebook Messenger Supported Inya.ai Supported Lasso Moderation Not Supported Mapp Marketing Cloud Supported Operata Supported React Not Supported Retainly Supported RevenueBase Supported SAP Store Supported SMS Gatez Supported Salesforce Not Supported Sinch Contact Pro Supported Solutions by Text Supported Vision Agents Not Supported Show More Integrations View All 25 Integrations	Integrations Instagram Supported Axis LMS Not Supported Boost.ai Not Supported Chatlayer by Sinch Not Supported Do Status Not Supported Engage Supported Facebook Messenger Not Supported Inya.ai Not Supported Lasso Moderation Supported Mapp Marketing Cloud Not Supported Operata Not Supported React Supported Retainly Not Supported RevenueBase Not Supported SAP Store Not Supported SMS Gatez Not Supported Salesforce Supported Sinch Contact Pro Not Supported Solutions by Text Not Supported Vision Agents Supported Show More Integrations View All 10 Integrations
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