Simplr

Simplr

Asurion
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About

Budgeting the right level of customer support just got a lot harder. Make it Simplr. Only pay for the customer support you are using, not for what you guess you’ll need. Our 24/7 on-demand customer support scales up and down instantly and consistently replicates your top performing agents. With our variable cost outsourcing solution for customer service, you only pay for results--not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly. Our specialists are not your typical contact center talent. With the help of our advanced technology, we replicate your best reps to deliver high-quality service to answer every customer question. We are incubated by Asurion, the largest tech protection and support provider in the world. Asurion provides Simplr with secure financial backing, world-class data security, and access to a range of enterprise customer service capabilities.

About

VM Backup (formerly Altaro VM Backup) is an award-wining virtual machine backup and replication solution for Hyper-V and VMware environments. It is used by 40,000+ businesses worldwide. Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterised by ease of use, speed and affordability. With its WAN-Optimized Replication and Continuous Data Protection (CDP), you can achieve minimal RPO and RTO, i.e., drastically reduce the length of time your virtual machines are down and the amount of data lost when disaster strikes – to just minutes. Virtual machine backup and replication software packed with powerful features for Hyper-V and VMware.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands interested in an outsourced customer service solution

Audience

Companies that want a comprehensive backup, replication, and disaster recovery suite

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$595.00/one-time
You can choose a one-time purchase or a renewable annual subscription
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great graphics, easy to use, and one of the best apps I have used over the last year. Super job by Simplr.

Cons

  • Not much, it is a great app that is easy to understand and use.

Pros & Cons from Real Users

Pros

  • Easy to understand and use. Reliable backups and restores. Very good and accessible support.
  • Easy to use software whether it is for File restoration or a complete VM. Back-up checks and reporting tools give me detailed information about any possible concerns. The software saves me a lot of time and is well worth a try if you are looking for a new back-up software for your VM's.
  • Simple to use Reasonable Price Reliable Excellent Support

Cons

  • Error messages could be a bit clearer maybe. The support handles them so it's not that important though.
  • Loading big images from olders dates takes some time to load.. coffee time!
  • I don't have any cons that i can think of.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Asurion
Founded: 1994
United States
www.simplr.ai/

Company Information

Hornetsecurity
Founded: 2007
Germany
www.hornetsecurity.com/us/services/vm-backup/

Alternatives

Alternatives

BDRShield

BDRShield

Vembu Technologies
Rapidi Platform

Rapidi Platform

RapidiOnline
Paragon Protect & Restore

Paragon Protect & Restore

Paragon Software Group

Categories

Categories

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery Features

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Disaster Recovery Features

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

Virtual Machine Features

Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server

Virtualization Features

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Integrations

ConnectWise Automate
Netdata
ShipBob

Integrations

ConnectWise Automate
Netdata
ShipBob
Claim Simplr and update features and information
Claim Simplr and update features and information
Claim Hornetsecurity VM Backup and update features and information
Claim Hornetsecurity VM Backup and update features and information