Alternatives to Simplr
Compare Simplr alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Simplr in 2026. Compare features, ratings, user reviews, pricing, and more from Simplr competitors and alternatives in order to make an informed decision for your business.
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1
Veriam
Veriam
Veriam brings access and subscriptions together in one simple, secure solution. Our brand new platform makes it faster and simpler for SaaS providers to manage onboarding, access, contracting, renewals, and billing—all in one place. How Veriam stands out ✔️ All-in-one platform: Manage access and subscriptions from a single platform, reducing admin and improving workflows. ✔️ Real-time updates: Access permissions update instantly as subscription changes happen—no delays, no downtime. ✔️ Self-service controls: Customers manage their subscriptions, profiles, and access settings, reducing support tickets. ✔️ One login for customers: No password fatigue. Customers only need a single login to access products, subscriptions, and data from any organization using Veriam. ✔️ Security & Compliance: Fewer tools, fewer points of failure. Veriam meets industry standards, ensuring customer data is handled securely and privately. Try us out today!Starting Price: Free -
2
Thinkific
Thinkific
Thinkific is an easy-to-use platform that enables individuals, training companies, academies, and businesses to sell learning experiences at scale. It provides a world-class user experience for both customers and their students, offering a range of customizable tools to create engaging learning experiences, manage content, track progress, and turn knowledge into powerful educational content. Thinkific’s mid-market solution, Thinkific Plus, is designed for larger organizations that need more advanced features, scalability, and control. It offers e-commerce solutions, high levels of customization, including branded learning portals, advanced reporting, integrations with enterprise systems (like CRM and marketing platforms), and dedicated customer support. Thinkific Plus allows for managing multiple admins, streamlined user management, and enhanced security, making it ideal for companies with large teams or complex needs looking to deliver consistent, high-quality training at scale.Starting Price: $36.00/month -
3
WotNot
WotNot
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.Starting Price: $99/Month -
4
Userlane
Userlane
Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support. -
5
TigerConnect
TigerConnect
Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect. -
6
LumApps
LumApps
LumApps is a leading Employee Experience Platform founded in 2015 to unify the modern workforce through better communication, engagement, and instant access to information. Integrated with Google Workspace and Microsoft 365, LumApps intelligently connects people, information, and business applications to empower employees and enhance productivity. The product tailors each experience to the unique needs of the employee, from executives and managers to frontline workers. LumApps is a true SaaS platform, designed to scale to the needs of today’s largest enterprises and is easily accessible across any device or language. With over 250 people in 7 offices located on 3 continents, LumApps serves prominent companies like Veolia, Airbus, Valeo, Air Liquide, The Economist and Electronic Arts, supporting more than 4 million users worldwide. -
7
Twine
Twine
Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowledge, News & Broadcast, Wellbeing, People Directory, Team boards, Connected Search and more. These play nicely with your existing systems too: sign-on using Okta and Active Directory, pull in files from Dropbox, Google and Box, and much more. It's all built on a modular basis, so you can pick and choose the features you need and start building your ideal digital workplace. Check out the promo video here: https://www.twineapp.com/feature-videoStarting Price: $6.00/month/user -
8
Replicant
Replicant
Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before. -
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Rapidi Platform
RapidiOnline
See all the customer data you need in one place, including order history, business changes and relationship development. Improved data access means superior decision-making, across your business, from supply chain to sales pipeline. No more manual data entry. No more errors. No more duplicates. Better customer service. Synchronized data across your in-house and remote teams, even during downtime. Choose the right solution for your business, from simple to fully-flexible. All our data integration tools are easy-to-use and come with complete ongoing support. Rapidi Replicator offers on-demand SaaS data replication solutions, enabling seamless synchronization across multiple Microsoft databases. Our cost-effective solutions are simple to set up and use, allowing your teams to access up-to-date, faultless data securely, even over low bandwidth or through periods of downtime.Starting Price: $400.00/month -
10
Replicated
Replicated
Operationalize & scale the distribution of modern on‑prem applications to enterprise customers. Replicated customers serve some of the world's largest and most innovative companies, from industries including financial services, automotive, and consumer technology. Out of the box, Replicated gives you everything you need to start shipping an installable version of your application securely and quickly. A unified experience for delivering to both customers with an existing Kubernetes cluster and customers without any Kubernetes knowledge. The most advanced end-user experience for configuration, updates, and application management. Robust tools for trustless troubleshooting and automated remediation in disconnected environments. Create and manage customer licenses to enforce customer-specific entitlements (expiration, features, usage limits, etc). Plugs into existing deployment pipelines to integrate CI/CD processes with enterprise release cadence.Starting Price: $750 per month -
11
FastDox
FastDox
Receive crucial documentation from customers in minutes. They simply upload or take a photo of their sensitive information and send it across securely instantly. Unlimited amount of document uploads of any size. Upload and send documents from anywhere zero hassle. Auto-edge cropping and dynamic document alignment. Stand out from the competition and offer your customers a seamless onboarding experience. With the platform doing the hard work for you, you can focus on delivering outstanding service. Unchain your staff from the shackles of admin and allow them to spend time building up your customer base. Our clients have seen an increase in sales of up to 35%. Work smarter not harder - dramatically reduce labour and keep business costs down. FastDox cuts postage costs by 95% and helps to ensure repeat business.Starting Price: £40 per user -
12
Apache Solr
Apache Software Foundation
Solr is highly reliable, scalable and fault tolerant, providing distributed indexing, replication and load-balanced querying, automated failover and recovery, centralized configuration and more. Solr powers the search and navigation features of many of the world's largest internet sites. Solr enables powerful matching capabilities including phrases, wildcards, joins, grouping and much more across any data type. Solr is proven at extremely large scales the world over. Solr uses the tools you use to make application building a snap. Solr ships with a built-in, responsive administrative user interface to make it easy to control your Solr instances. Need more insight into your instances? Solr publishes loads of metric data via JMX. Built on the battle-tested Apache Zookeeper, Solr makes it easy to scale up and down. Solr bakes in replication, distribution, rebalancing and fault tolerance out of the box. -
13
OnRamp
OnRamp
Go live faster and improve adoption, powered by an amazing customer experience. OnRamp infuses world-class customer onboarding into your DNA. That breeze at your back sure feels nice. OnRamp gives you full control over your brand identity and unique processes to deliver a seamless customer journey. The best part? You never have to bother your engineers for changes. Keep momentum strong and excitement high by vanquishing the drudge factor. OnRamp makes change management engaging and can even help course correct if things start to go off track. OnRamp acts as an extension of your team, freeing you up to get back to the high-value work of making your customers successful. It's all been designed to iterate and replicate what works best, every time. -
14
Replicate
Replicate
Replicate is a platform that enables developers and businesses to run, fine-tune, and deploy machine learning models at scale with minimal effort. It offers an easy-to-use API that allows users to generate images, videos, speech, music, and text using thousands of community-contributed models. Users can fine-tune existing models with their own data to create custom versions tailored to specific tasks. Replicate supports deploying custom models using its open-source tool Cog, which handles packaging, API generation, and scalable cloud deployment. The platform automatically scales compute resources based on demand, charging users only for the compute time they consume. With robust logging, monitoring, and a large model library, Replicate aims to simplify the complexities of production ML infrastructure.Starting Price: Free -
15
ServiceSim
Vistio
ServiceSim is an AI-enabled simulated customer that lets your agents repeatedly practice any kind of customer scenario in a lifelike situation with all of the variables they’ll see in a typical conversation. With ServiceSim, agents train with voice or chat in a virtual practice environment that bridges the gap between classroom training and the contact center floor. Whether it’s addressing complex product inquiries, handling irate customers, or resolving intricate support issues, ServiceSim can prepare your agents for any type of customer service challenge. Replicate the customer side of any interaction with unique and realistic voice or chat conversations that simulate even the most sophisticated customers. Trainers no longer need to be constantly watching over agents’ shoulders in order to efficiently deliver feedback, give instruction, and spot issues. -
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fieldd
Fieldd Software
Automate your admin tasks & deliver a world-class customer experience with our all-in-one Field Service Software. Since fieldd understands where your staff are based, how long your jobs take, and what you charge, fieldd can now suggest the perfect availability to your customers. Our Online Booking Portal supports payments, customer profiles, messaging and live job tracking. Instantly customize the entire experience to your home service company via the fieldd CRM. Pre-built for Shop & Mobile based companies, mobile only services, and pickup & drop off style service companies. Why hire more admin staff, when fieldd can do the hard work for you. You can quickly train fieldd to understand how you run your home service company, so fieldd can take care of your repetitive tasks. Build service areas in the fieldd CRM with accurate travel time to ensure your staff always arrive on time and never run behind schedule. -
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IBM® InfoSphere® Data Replication provides log-based change data capture with transactional integrity to support big data integration and consolidation, warehousing and analytics initiatives at scale. It provides you the flexibility to replicate data between a variety of heterogeneous sources and targets. It also supports zero-downtime data migrations and upgrades. IBM InfoSphere Data Replication can also provide continuous availability to maintain database replicas in remote locations so that you can switch a workload to those replicas in seconds, not hours. Join the beta program to get a first look and offer input on the new on-premises-to-cloud and cloud-to-cloud data replication capabilities. See what makes you an ideal candidate for the beta program and what to expect. Sign up for the limited access IBM Data Replication beta program and collaborate with us on the new product direction.
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18
Arcion
Arcion Labs
Deploy production-ready change data capture pipelines for high-volume, real-time data replication - without a single line of code. Supercharged Change Data Capture. Enjoy automatic schema conversion, end-to-end replication, flexible deployment, and more with Arcion’s distributed Change Data Capture (CDC). Leverage Arcion’s zero data loss architecture for guaranteed end-to-end data consistency, built-in checkpointing, and more without any custom code. Leave scalability and performance concerns behind with a highly-distributed, highly parallel architecture supporting 10x faster data replication. Reduce DevOps overhead with Arcion Cloud, the only fully-managed CDC offering. Enjoy autoscaling, built-in high availability, monitoring console, and more. Simplify & standardize data pipelines architecture, and zero downtime workload migration from on-prem to cloud.Starting Price: $2,894.76 per month -
19
Customerly
Customerly
Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business. Build meaningful relationships with your customers through text and video while keeping track of all incoming communications with a single, intuitive dashboard. Grow your business on autopilot with Customerly's intelligent marketing automation. Hearing exactly what your users think of your service has never been this easy. Blending intelligent automation with a human-first approach, Customerly is the customer service software your users have been hoping you’d find. Create automation to communicate with your customers along their journey from awareness to advocacy.Starting Price: $24 per month -
20
EverHelp
EverHelp
EverHelp is a leading Customer Service Outsourcing company. We help our clients with routine and delivers top-notched customer support service, while them focus on building a world class product. Our multichannel approach covers 24/7 all main channels such as live chat, calls, email, tickets, back office processing, transcription, data entry, and more. We also provide high quality mobile app customer support and all related details including billing support, compliance and subscription policy review. We develop personalized customer service strategies and provide more insights through a comprehensive analysis and processes tracking. -
21
ChatMarshal
ChatMarshal
A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.Starting Price: $4 per month -
22
ManageEngine SupportCenter Plus
ManageEngine
ManageEngine SupportCenter Plus helps enterprises offer world-class customer support. A web-based customer support software, SupportCenter Plus offers tools that helps organizations maange customer tickets, store and organize customer account and contact information, and more, to deliver an exceptional customer experience. With multi-channel support, self-service portal, multi-language support, and third-party integration capabilities, SupportCenter Plus is one of the most advanced and feature-rich customer support platforms on the market.Starting Price: $2500.00/one-time/user -
23
MioCommerce
MioCommerce
All in one home services business management software. Create fully customizable Live Pricing & Real-Time Booking pages & instantly convert on-line shoppers into paying customers. Grow your customer base & increase revenue per customer. Process “Call-in” bookings in seconds and never let a customer down. Instantly Transform your social sites (Facebook, Instagram etc) into new selling channels. Add Online Selling channels to increase your sales. Instantly Build consumer trust & confidence. Use Our SMART Calendar to manage your entire business with a simple drag & drop. Instantly send professional booking confirmations & service reminders by SMS and Email. Instantly dispatch staff & notify them of any changes in their schedule. View Customer Profiles and Bookings in seconds. Seamlessly Update & Edit any Customer Profile or Booking. Process & Capture Payments from anywhere, anytime!Starting Price: $51 per month -
24
AWS Application Migration Service (MGN) is a highly automated lift-and-shift solution designed to simplify, accelerate, and reduce the cost of migrating applications from on-premises environments, private clouds, or other public clouds into AWS. It works by continuously replicating source servers at the block level into an AWS account, preserving the exact configuration of applications, operating systems, and data. When organizations are ready to migrate, the service automatically converts these replicated servers into native AWS resources such as Amazon EC2 instances, enabling fast cutover with minimal downtime and no need to modify applications. It is built to handle large-scale migrations with high compatibility, allowing businesses to move many physical, virtual, or cloud-based servers without performance disruption or lengthy migration windows. It reduces manual effort by automating key processes such as replication, conversion, and launch, minimizing errors.
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25
Qlik Replicate
Qlik
Qlik Replicate is a high-performance data replication tool offering optimized data ingestion from a broad array of data sources and platforms and seamless integration with all major big data analytics platforms. Replicate supports bulk replication as well as real-time incremental replication using CDC (change data capture). Our unique zero-footprint architecture eliminates unnecessary overhead on your mission-critical systems and facilitates zero-downtime data migrations and database upgrades. Database replication enables you to move or consolidate data from a production database to a newer version of the database, another type of computing environment, or an alternative database management system, to migrate data from SQL Server to Oracle, for example. Data replication can be used to offload production data from a database, and load it to operational data stores or data warehouses for reporting or analytics. -
26
Spearline
Spearline
Proactively test and monitor critical aspects of any line, from any device, almost anywhere in the world, from the comfort of your desk. Our most straightforward test, and the basis for all our customers’ testing setup. Enables replication of a customer’s call and generation of objective audio quality scores. Latency is the time between when you speak, to when the other person hears your voice. Enables you to replicate a conference call and test all conference functionality. Allows you to bring your customer’s network into the testing loop. Measure the performance of your own or outsourced contact centers. Test an SMS message before you send it to your customer. Know how quickly your customers’ calls are answered and take action if they’re being kept waiting. Make sure your customers’ experience of touch tone (DTMF) options are seamless and smooth. -
27
ChatLingual
ChatLingual
Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents in a single location can provide support to customers in Russian, Arabic, Portuguese, or 100+ other languages—with ChatLingual seamlessly processing the translation. ChatLingual’s flexible design integrates with your existing systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. Integrations with ChatLingual usually only take hours or days, as opposed to the weeks or months often required by older enterprise platforms. -
28
OpenText Recover
OpenText
OpenText Recover is a cloud-based disaster recovery solution that continuously replicates critical systems and data to ensure immediate failover when disaster strikes. By securely replicating data in real-time with AES encryption, it minimizes downtime to just minutes and reduces potential business impact. The platform supports failover and failback processes that are quick and easy to manage, helping businesses maintain productivity. Organizations benefit from self-service testing and failover reports to validate their disaster recovery readiness without disrupting operations. OpenText Recover eliminates the need for costly secondary data centers by managing all infrastructure in the cloud. Flexible deployment options include self-service and managed disaster recovery services to meet varied business needs. -
29
JetStream DR
JetStream Software
JetStream DR reduces the complexity of continuously protecting all data center applications while minimizing downtime, lowering operating costs and enabling a shift from CapEx to OpEx through an on-demand subscription model. JetStream DR implements Continuous Data Protection (CDP) by constantly replicating data directly into cost-effective Azure Blob Storage and Azure NetApp Files (ANF) to scale independently from compute resources and not compromise performance. Real-time, hypervisor-based replication for continuous data protection. JetStream DR doesn’t require snapshots, so in addition to providing near-zero RPO and instant RTO, application performance stays high. Data transfer is resilient to network interruptions, ensuring that VM protection can continue despite interference or outages in the network connection to the recovery site. -
30
Humach
Humach
Whether you’re looking to outsource customer support and sales operations, implement new CX solutions, or create an automated self-service strategy, Humach is the outsourcing company that will find and customize the right combination of services and solutions for your business. Humach makes it simple and more cost-efficient for businesses to outsource and improve service quality. By combining award-winning live and digital agents with robust contact center technology, we make it easy for you to focus on what’s important: customers and business success. Experienced live agents who thrive on providing exceptional customer service and delighting customers at every touch-point, our people are your people. AI-powered Digital Agents deliver faster, more satisfying experiences by interacting naturally with customers and freeing live agents from costly, repetitive tasks 24/7/365.Starting Price: $75 per month -
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ASSIST Commerce Suite
Assist Cornerstone
Assist Cornerstone believes that many companies implement a new solution only to replicate some of the inefficiencies of the past. The cornerstone of our philosophy is to ensure you implement capabilities that deliver the best operational efficiencies possible, which in turn, enables your customers to receive the highest level of service. At Assist Cornerstone, we do not think these things are mutually exclusive. The most efficiently managed companies offer their customers the highest level of customer satisfaction. Our goal is to leverage our products and industry expertise to set you apart from your competitors. Ultimately, this means a more profitable company and more satisfied customers. -
32
Ibbü
iAdvize
ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts. They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations. In the evening, on weekends, during traffic peaks... brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5 Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts 24 hours a day, 7 days a week. Experts are paid according to different plans depending on your objectives: either per conversation or per transaction after a conversation. Whichever plan you choose, the experts are incentivized to offer the best quality of service. Ibbü is the answer to around the clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away. -
33
PHPKB
Chadha Software Technologies
PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.Starting Price: $25/month -
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MaestroQA
MaestroQA
Our customer service quality assurance software helps managers empower agents to construct exceptional customer experiences. There are more conversations, more channels, and higher customer expectations than there've ever been. We did the math...and (in short) support teams are harder to manage. So we built Maestro to help managers improve their teams. See what our customers have to say, or request a trial. Spreadsheets worked when managing a support team was simpler. Today, managers need an omnichannel quality platform to coach agents to meet increasing customer expectations. Increased competition, customer expectations, and real-time channels make support more complicated, and teams harder to manage. Managing quality in spreadsheets results in out-of-date feedback for agents, insufficient reporting, and a poor coaching experience. With the right tool, managers can empower agents with real-time feedback, granular insight into agent performance, and pinpointed coaching.Starting Price: $19 per user per month -
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VIOLIN Maestro OS
VIOLIN
Demanding enterprises worldwide depend on storage that can deliver results. The storage operating system for the next generation is here now with Maestro OS. Valuable enterprise data needs protection with enterprise data services. Meanwhile, the business requires any new storage to be cost-effective. Complex enterprise workloads demand performance that is more than a point solution. VIOLIN's Maestro OS delivers all of this and more. Synchronous replication, WAN-optimized replication, and consistency groups for replication. Snapshots (crash consistent), consistency groups for snapshots, transparent LUN mirroring, and backup app integration. Scale-up to 737.28 TB raw, online expansion of capacity, and online LUN expansion. Start now by connecting with our experts to assess your storage needs. See how the QV-Series works with a quick setup of an online test environment. Partner with the right team to start driving down your total cost of ownership. -
36
VI Service Desk
Velocity Integrations Software
The VI Service Desk is an IT Help Desk system built exclusively for HCL Notes/Domino®. It integrates seamlessly, giving you the highest ROI and lowest TCO. Create a Service Catalog with the Incident, Problem, Change, and Request Management processes or start using the VI Service Desk as a traditional help desk ticketing system and turn on features as you grow. Our new SLA Engine allows you to define start, pause, and stop conditions for SLAs based on ticket conditions. Define SLA Milestones based on a percentage of the expired SLA duration to automatically send notifications to the appropriate personnel. Implement the VI Service Desk on a global scale as a central web-based application, a replicated Notes application, or both. Access the application through the Notes client, all major browsers, iPad, and other mobile devices. Utilizing proven Domino security features, the VI Service Desk allows for security configuration based on user, group, and roles.Starting Price: $900 one-time payment -
37
Returngoods
Returngoods
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.Starting Price: $29.99 per user per month -
38
Vitally
Vitally
Empower your Customer Success team to create best-in-class customer experiences with powerful analytics, automation, and project management capabilities. Don't compromise between power and ease-of-use. Get your team up and running quickly with plug-and-play integrations and project templates, then create bespoke customer experiences with customization and automation that scales. Vitally unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data—all in one tab.Starting Price: $99.00/month -
39
Ineo Global Mobility
Ineo
The only company to offer global mobility assignment software, outsourced mobility financial services, and mobility tax preparation and consulting. The world’s largest relocation management companies and corporations rely on our innovative tools, efficient services, and deep industry knowledge to manage their mobility programs. Whether you are a corporation or a relocation management company, Ineo TechSuite global mobility software offers full lifecycle assignment management and integrates every aspect of the mobility workflow – from vendor management to global compensation services. Leveraging Ineo’s global tax knowledge, it integrates data entry and reporting with logic to support the complexities of mobility talent management. Buttressed by a privacy policy and data security standards that comply with the highest levels of scrutiny, your mobile population data is secure and optimized for compliance, cost savings and effective program management. -
40
Google Cloud Firestore
Google
Cloud Firestore is a fast, fully managed, serverless, cloud-native NoSQL document database that simplifies storing, syncing, and querying data for your mobile, web, and IoT apps at global scale. Its client libraries provide live synchronization and offline support, while its security features and integrations with Firebase and Google Cloud Platform (GCP) accelerate the building of truly serverless apps. Firestore offers a great developer experience with built-in live synchronization, offline support, and ACID transactions. These features are available across a robust set of client and server-side libraries. Firestore automatically scales up and down based on demand. It requires no maintenance and provides high availability of 99.99–99.999% achieved through strongly consistent data replication. No-ops database lets you pay only for what you use—no up-front expenditure or underutilized resources. Simplified architecture lets your apps talk directly to Firestore. -
41
Google Cloud Bigtable
Google
Google Cloud Bigtable is a fully managed, scalable NoSQL database service for large analytical and operational workloads. Fast and performant: Use Cloud Bigtable as the storage engine that grows with you from your first gigabyte to petabyte-scale for low-latency applications as well as high-throughput data processing and analytics. Seamless scaling and replication: Start with a single node per cluster, and seamlessly scale to hundreds of nodes dynamically supporting peak demand. Replication also adds high availability and workload isolation for live serving apps. Simple and integrated: Fully managed service that integrates easily with big data tools like Hadoop, Dataflow, and Dataproc. Plus, support for the open source HBase API standard makes it easy for development teams to get started. -
42
Observe.AI
Observe.AI
Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. -
43
Aquant
Aquant
Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.Starting Price: Free -
44
ADP Comprehensive Services
ADP Comprehensive Services
While your in-house HR team is working as hard as they can, they can’t always keep up. And busywork can keep you from focusing on the big picture. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance. Choose one, some or all areas of managed services across HR, talent, benefits administration and payroll, and our HR specialists will work with you on your processes, goals and opportunities — so you can redefine human resources to work harder for your company. With ADP Comprehensive Services, you can keep your back office running on all cylinders so you can focus on what matters. Have access to an ADP HR Specialist who delivers best practices, compliance guidance, and employee relations knowledge. We offer specialists to assist you with talent, benefits, payroll and compliance. With ADP Comprehensive Services, you can keep your back office running on all cylinders so you can focus on what matters. -
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Bunny Database
Bunny
Bunny Database is a fully managed, globally distributed SQL database service offered by the bunny.net developer platform that makes it easy to deploy, connect, scale, and operate simple relational databases without managing infrastructure. It’s built on libSQL, a fork of SQLite, so it uses standard SQL syntax and works with existing SQLite tools, ORMs, and SDKs while automatically handling replication and scaling for you. You can create a database in one click, choose deployment regions from around the world, and connect your applications via HTTP API, native SDKs (for TypeScript/JavaScript, Go, Rust, .NET), or popular ORMs, with tools to inspect data, run queries, and track performance and metrics in the dashboard. It supports global replication for low-latency reads everywhere, integrates seamlessly with other bunny.net services like Edge Scripting and Magic Containers to bring compute and storage close to users, and uses usage-based billing that keeps databases idle.Starting Price: $0.01 per GB -
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Eliminate unplanned downtime and minimize data loss due to corruption or failure. The SLE HA extension includes geo clustering to manage clustered servers on-premises or in the cloud anywhere in the world. Our policy-driven, highly available extension for Linux clusters helps you maintain business continuity and minimize unplanned downtime across locations and geographies. Flexible, policy-driven clustering and continuous data replication boost flexibility while improving service availability and resource utilization by supporting the mixed clustering of both physical and virtual Linux servers. Install, configure, manage, and monitor your clustered Linux environments with a powerful unified interface. Multi-tenancy can be used to manage geo clusters according to your business needs.
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Im OnCall
01 Communique
I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost. -
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Hornetsecurity VM Backup
Hornetsecurity
VM Backup (formerly Altaro VM Backup) is an award-wining virtual machine backup and replication solution for Hyper-V and VMware environments. It is used by 40,000+ businesses worldwide. Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterised by ease of use, speed and affordability. With its WAN-Optimized Replication and Continuous Data Protection (CDP), you can achieve minimal RPO and RTO, i.e., drastically reduce the length of time your virtual machines are down and the amount of data lost when disaster strikes – to just minutes. Virtual machine backup and replication software packed with powerful features for Hyper-V and VMware.Starting Price: $595.00/one-time -
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SecureLink
SecureLink
SecureLink is the leader in managing vendor privileged access and remote support for both highly regulated enterprise organizations and technology vendors. SecureLink serves more than 30,000 organizations worldwide. World-class companies across multiple industries including healthcare, financial services, legal, gaming, and retail rely on SecureLink’s secure, purpose-built platform. SecureLink is headquartered in Austin, Texas. Experience SecureLink's access management platforms for yourself. Fill out this form, and a SecureLink team member will reach out to you to set up a personalized demo so you can see our critical access management solutions in action. The implementation process which includes a dedicated project manager, server configuration, workflow consulting, and administrator training. A customized demo of the Enterprise Access, Customer Connect, Access Intelligence, or Privacy Monitor platform. -
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Azure Container Registry
Microsoft
Build, store, secure, scan, replicate, and manage container images and artifacts with a fully managed, geo-replicated instance of OCI distribution. Connect across environments, including Azure Kubernetes Service and Azure Red Hat OpenShift, and across Azure services like App Service, Machine Learning, and Batch. Geo-replication to efficiently manage a single registry across multiple regions. OCI artifact repository for adding helm charts, singularity support, and new OCI artifact-supported formats. Automated container building and patching including base image updates and task scheduling. Integrated security with Azure Active Directory (Azure AD) authentication, role-based access control, Docker content trust, and virtual network integration. Streamline building, testing, pushing, and deploying images to Azure with Azure Container Registry Tasks.Starting Price: $0.167 per day