Simplr

Simplr

Asurion
+
+

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About

Budgeting the right level of customer support just got a lot harder. Make it Simplr. Only pay for the customer support you are using, not for what you guess you’ll need. Our 24/7 on-demand customer support scales up and down instantly and consistently replicates your top performing agents. With our variable cost outsourcing solution for customer service, you only pay for results--not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly. Our specialists are not your typical contact center talent. With the help of our advanced technology, we replicate your best reps to deliver high-quality service to answer every customer question. We are incubated by Asurion, the largest tech protection and support provider in the world. Asurion provides Simplr with secure financial backing, world-class data security, and access to a range of enterprise customer service capabilities.

About

Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowledge, News & Broadcast, Wellbeing, People Directory, Team boards, Connected Search and more. These play nicely with your existing systems too: sign-on using Okta and Active Directory, pull in files from Dropbox, Google and Box, and much more. It's all built on a modular basis, so you can pick and choose the features you need and start building your ideal digital workplace. Check out the promo video here: https://www.twineapp.com/feature-video

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands interested in an outsourced customer service solution

Audience

Organizations with dispersed workforces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$6.00/month/user
1-200 users - $6 per user per month
200+ users - price on request
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Great graphics, easy to use, and one of the best apps I have used over the last year. Super job by Simplr.

Cons

  • Not much, it is a great app that is easy to understand and use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Asurion
Founded: 1994
United States
www.simplr.ai/

Company Information

Twine
Founded: 2015
United Kingdom
www.twineapp.com

Alternatives

Alternatives

Axero

Axero

Axero Solutions
Rapidi Platform

Rapidi Platform

RapidiOnline
The Hub

The Hub

Pancentric Digital

Categories

Categories

Digital Workplace Features

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Intranet Features

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Integrations

Active Directory
Airtable
Box
Dropbox
Figma
Google Drive
Google Workspace
LinkedIn
Lynx
Microsoft OneDrive
Microsoft Power BI
Okta
Shift
ShipBob
Slack
Tapad
Zapier

Integrations

Active Directory
Airtable
Box
Dropbox
Figma
Google Drive
Google Workspace
LinkedIn
Lynx
Microsoft OneDrive
Microsoft Power BI
Okta
Shift
ShipBob
Slack
Tapad
Zapier
Claim Simplr and update features and information
Claim Simplr and update features and information
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Claim Twine and update features and information