TrueLoyal

TrueLoyal

5.0 out of 5 stars
Simplify Reality TrueLoyal

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Simplify Reality:

About

The benefits of an intelligent, technology-driven, innovative venue are limitless, for both the venue and the greater community it serves. Address your customers’ needs faster than ever with your Personalized Know-It-All Bot! Using machine learning, we create automated customer service to Save Time & Money & Increase Sales & Satisfaction. With our AI platform, we can help you process orders faster and more efficiently by responding to customers’ initial inquiries and leading them through their buyers’ journey online while supporting Social Distancing. Being available for your customers’ needs across every channel can be overwhelming! Our AI engages and replies on your behalf, on all your social channels, saving you time to monitor and reply on each separately. By experiencing immediate engagement and resolution to their inquiries and needs, overall customer satisfaction will increase. And brand loyalty will improve as happy customers are loyal customers!
TrueLoyal:

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.
Simplify Reality:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TrueLoyal:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Simplify Reality:

Audience

Customer Service solution for companies
TrueLoyal:

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs
Simplify Reality:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TrueLoyal:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Simplify Reality:

API

Offers API Not Supported
TrueLoyal:

API

Offers API Supported
Simplify Reality:

Screenshots and Videos

TrueLoyal:

Screenshots and Videos

Simplify Reality:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
TrueLoyal:

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported
Simplify Reality:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TrueLoyal:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5
TrueLoyal:

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.
Simplify Reality:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
TrueLoyal:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Simplify Reality:

Company Information

Simplify Reality
Founded: 2017
United States
simplifyreality.com
TrueLoyal:

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com
Simplify Reality:

Alternatives

TrueLoyal:

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
5.0 out of 5 stars
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TrueLoyal:
White Label Loyalty

White Label Loyalty

5.0 out of 5 stars
Simplify Reality:
ReplyOne

ReplyOne

Sematell
TrueLoyal:
Simplify Reality:
TrueLoyal:
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ReplyTwin

ReplyTwin

5.0 out of 5 stars
TrueLoyal:
Kangaroo Rewards

Kangaroo Rewards

5.0 out of 5 stars
Simplify Reality:

Categories

Customer Service Supported
TrueLoyal:

Categories

Customer Loyalty Supported
Loyalty Management Supported
Referral Supported
Simplify Reality:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
TrueLoyal:

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported
Simplify Reality:

Integrations

Bazaarvoice Not Supported
BigCommerce Not Supported
Klaviyo Not Supported
Listrak Not Supported
Magento Not Supported
Miva Not Supported
PowerReviews Not Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Not Supported
Shift4Shop Not Supported
Shopgate Not Supported
Shopify Not Supported
Shopify POS Not Supported
Shopify Plus Not Supported
Stackreaction Not Supported
Trustpilot Not Supported
WooCommerce Not Supported
WordPress Not Supported
Yotpo Not Supported
TrueLoyal:

Integrations

Bazaarvoice Supported
BigCommerce Supported
Klaviyo Supported
Listrak Supported
Magento Supported
Miva Supported
PowerReviews Supported
Salesforce Supported
Salesforce Agentforce Commerce Supported
Shift4Shop Supported
Shopgate Supported
Shopify Supported
Shopify POS Supported
Shopify Plus Supported
Stackreaction Supported
Trustpilot Supported
WooCommerce Supported
WordPress Supported
Yotpo Supported
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