SimplesatPronto Holdings
|
traggrproduct kitchen
|
|||||
Related Products
|
||||||
About
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
|
About
Keep track & analyze customer inquiries & user feedback with traggr. The solution for your team to centrally track and analyze customer inquiries and feedback of all kind. That makes priorities for your company and products always clear and transparent. Channel your feedback inflow & make it evaluable. Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team. Collect inquiries centralized. Collect customer feedback, feature requests and bug reports from all channels centralized in traggr. Analyze feedback and understanding priorities Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company. Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments. This way you create a central database with which you can at all times.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
|
Audience
Teams needing a feedback system to track and manage customer feedback
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial
|
Pricing
$3.50 per user, per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationPronto Holdings
Founded: 2016
United States
www.simplesat.io
|
Company Informationproduct kitchen
Founded: 2019
Germany
www.traggr.com
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
|
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
|
|||||
Integrations
ConnectWise PSA
Datto Workplace
HappySat
Klaviyo
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Replyify
ScalePad Lifecycle Insights
Shopify
|
Integrations
ConnectWise PSA
Datto Workplace
HappySat
Klaviyo
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Replyify
ScalePad Lifecycle Insights
Shopify
|
|||||
|
|
|