Simplesat vs. traggr Comparison


Simplesat Pronto Holdings	traggr product kitchen	+	+
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About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!	About Keep track & analyze customer inquiries & user feedback with traggr. The solution for your team to centrally track and analyze customer inquiries and feedback of all kind. That makes priorities for your company and products always clear and transparent. Channel your feedback inflow & make it evaluable. Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team. Collect inquiries centralized. Collect customer feedback, feature requests and bug reports from all channels centralized in traggr. Analyze feedback and understanding priorities Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company. Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments. This way you create a central database with which you can at all times.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask	Audience Teams needing a feedback system to track and manage customer feedback
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported	Pricing $3.50 per user, per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io	Company Information product kitchen Founded: 2019 Germany www.traggr.com
Alternatives BizRatings BizRatings.com	Alternatives Zonka Feedback
Customer Thermometer	Feature Monkey
SmileBack	zenloop
Zonka Feedback	Survicate
Survicate View All	Key Survey View All
Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported	Categories Customer Satisfaction Supported
Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Not Supported
Integrations CodeTwo Email Signatures 365 Supported Datto Workplace Supported Freshdesk Supported Gmail Supported Gorgias Supported HappySat Supported Kaseya BMS Supported Kaseya VSA Supported Keap Supported Kustomer Supported Mailchimp Supported Maileon Supported Microsoft Outlook Supported ScalePad Lifecycle Insights Supported Shopify Supported Slack Supported Spiceworks MSP Supported WHMCS Supported Wufoo Supported ZenMaid Software Supported Show More Integrations View All 53 Integrations	Integrations CodeTwo Email Signatures 365 Not Supported Datto Workplace Not Supported Freshdesk Not Supported Gmail Not Supported Gorgias Not Supported HappySat Not Supported Kaseya BMS Not Supported Kaseya VSA Not Supported Keap Not Supported Kustomer Not Supported Mailchimp Not Supported Maileon Not Supported Microsoft Outlook Not Supported ScalePad Lifecycle Insights Not Supported Shopify Not Supported Slack Not Supported Spiceworks MSP Not Supported WHMCS Not Supported Wufoo Not Supported ZenMaid Software Not Supported Show More Integrations
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