SimplesatPronto Holdings
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Related Products
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About
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
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About
Bulk SMS messaging, trigger word automation & powerful pulse surveys to ensure higher employee engagement, commitment & safety. Allow your remote workforce to thrive by providing opportunities for greater engagement and feedback. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration and overall satisfaction. Send bulk text messages and emails to your employees to ensure higher engagement. Send Pulse surveys as part of your people strategy to identify areas to improve employee experience and satisfaction. In emergencies simply text your trigger word to a dedicated number and your predefined message is sent automatically. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule for a time that suits you.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
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Audience
Companies seeking a bulk SMS messaging and trigger word automation solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial
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Pricing
$0.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPronto Holdings
Founded: 2016
United States
www.simplesat.io
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Company Informationfinfo
Founded: 2014
United Kingdom
www.finfo.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Wireless Expense Management Features
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
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Integrations
Autotask PSA
BrightGauge
Easyflow
Freshdesk
Gorgias
HubSpot Marketing Hub
Jira Service Management
Kaseya VSA
Keap
Maileon
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Integrations
Autotask PSA
BrightGauge
Easyflow
Freshdesk
Gorgias
HubSpot Marketing Hub
Jira Service Management
Kaseya VSA
Keap
Maileon
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