Simplesat

Simplesat

Pronto Holdings
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About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

About

With the Wayvee device installed in-store and operating 24/7, 365 days a year, you’ll have access to customer satisfaction and engagement metrics of 100% of customers interacting with your shelf. Wayvee offers real-time customer satisfaction and engagement monitoring for in-store retail. Using Radio Frequency (RF) wave technology and proprietary AI algorithms, the Wayvee device analyzes customer emotional responses in a privacy-respectful manner. With no surveys or cameras involved, Wayvee provides instant feedback, allowing retailers to respond immediately, enhancing the user experience, and ultimately driving revenue growth. C-SAT data and other metrics are available with real-time reporting through a client dashboard, which integrates seamlessly into any data management system via Wayvee API, significantly reducing both cost and time for measurement. Get comprehensive reports that provide C-SAT scores and other engagement metrics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Audience

Businesses searching for a solution to ensure customer satisfaction and engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Company Information

Wayvee
Founded: 2023
United States
wayvee.com

Alternatives

BizRatings

BizRatings

BizRatings.com

Alternatives

Store360

Store360

Vision Group Retail
XPLN Suite

XPLN Suite

XPLN GmbH

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

ConnectWise PSA
Exclaimer
HubSpot Marketing Hub
Intercom
Jira Service Management
Klaviyo
Kustomer
LiveAgent
Maileon
Microsoft Dynamics 365
Microsoft Outlook
RangerMSP
Replyify
Salesforce
ScalePad Lifecycle Insights
Shopify
Slack
Spiceworks MSP
ZenMaid Software
Zoho Desk

Integrations

ConnectWise PSA
Exclaimer
HubSpot Marketing Hub
Intercom
Jira Service Management
Klaviyo
Kustomer
LiveAgent
Maileon
Microsoft Dynamics 365
Microsoft Outlook
RangerMSP
Replyify
Salesforce
ScalePad Lifecycle Insights
Shopify
Slack
Spiceworks MSP
ZenMaid Software
Zoho Desk
Claim Simplesat and update features and information
Claim Simplesat and update features and information
Claim Wayvee and update features and information
Claim Wayvee and update features and information