Simplesat

Simplesat

Pronto Holdings
+
+

Related Products

  • SurveySparrow
    3,007 Ratings
    Visit Website
  • Jotform
    7,972 Ratings
    Visit Website
  • Podium
    2,099 Ratings
  • SurveyLegend
    1,866 Ratings
    Visit Website
  • Titan
    374 Ratings
    Visit Website
  • Sogolytics
    865 Ratings
    Visit Website
  • Birdeye
    4,881 Ratings
    Visit Website
  • BrandMail
    313 Ratings
    Visit Website
  • Letsignit
    175 Ratings
    Visit Website
  • Datagate Telecom Billing
    11 Ratings
    Visit Website

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

About

The way we communicate and run our businesses is evolving. But the Intercom – that crucial first point of connection – isn’t. So say goodbye to bulky intercom hardware. Say goodbye to visitor wait times. Say goodbye to an unproductive workforce. With QR Video Intercom, simply place your QR Code anywhere for unparalleled communication and support. Large-scale loading docks, distribution centers and delivery areas can be complex and overwhelming. But with QR VIDEO INTERCOM, even the biggest facilities can be managed with the smallest teams. Whoever said you can only be in one place at a time, obviously hadn’t used QR Video Intercom. The cloud-based communication system gives you complete control over every point of every facility, so you can manage it all with ease. Designed to effortlessly connect with popular products you use every day. You can now, quite literally, open the door and welcome people into a world of integrated access functionality.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Company Information

Teleportivity
Australia
teleportivity.com

Alternatives

BizRatings

BizRatings

BizRatings.com

Alternatives

Carson

Carson

Carson Living

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

AWeber
Accelo
BrightGauge
ConnectWise PSA
Dropbox
Easyflow
Freshdesk
Freshservice
Gorgias
HubSpot Service Hub
Kaseya BMS
Kaseya VSA
Kayako
Keap
Mailchimp
Microsoft Dynamics 365
ServiceNow
Shopify
Syncro
Zoho Desk

Integrations

AWeber
Accelo
BrightGauge
ConnectWise PSA
Dropbox
Easyflow
Freshdesk
Freshservice
Gorgias
HubSpot Service Hub
Kaseya BMS
Kaseya VSA
Kayako
Keap
Mailchimp
Microsoft Dynamics 365
ServiceNow
Shopify
Syncro
Zoho Desk
Claim Simplesat and update features and information
Claim Simplesat and update features and information
Claim Teleportivity and update features and information
Claim Teleportivity and update features and information