Simplesat vs. Survio Comparison


Simplesat Pronto Holdings	Survio	+	+
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About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!	About Survio is a modern survey software packed with powerful features that help you create beautiful surveys to get the most responses. \| Modern design and professional looking surveys that work on all devices. \| Join more than 2 million satisfied customers from 190 countries around the world. \| 16 languages \| 19 question types \| 100 survey templates \| GDPR compliant \| 2048-bit SSL security
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask	Audience Survio helps you if you're a Marketer who wants to measure Customer satisfaction or making Market research, HR manager, Teacher, Student, etc. Survio helps you create surveys very quickly and easily.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported	Pricing $16.58/month/user Choose Personal, Business or Elite plan. Save money with annual plan. Find out which one suits your needs the best. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io	Company Information Survio Founded: 2012 Czech Republic www.survio.com/en/
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Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported	Categories Customer Experience Supported Customer Feedback Supported Survey Supported
Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported	Customer Feedback Features Alerts / Notifications Not Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported
Integrations Dropbox Supported Slack Supported Accelo Supported BrightGauge Supported Datto Workplace Supported Exclaimer Supported Google Analytics Not Supported Gorgias Supported HubSpot Service Hub Supported Jira Service Management Supported Kaseya BMS Supported Kayako Supported Keap Supported Kustomer Supported Microsoft OneDrive Not Supported RangerMSP Supported Replyify Supported ScalePad Lifecycle Insights Supported Supermetrics Supported Zendesk Supported Show More Integrations View All 53 Integrations	Integrations Dropbox Supported Slack Supported Accelo Not Supported BrightGauge Not Supported Datto Workplace Not Supported Exclaimer Not Supported Google Analytics Supported Gorgias Not Supported HubSpot Service Hub Not Supported Jira Service Management Not Supported Kaseya BMS Not Supported Kayako Not Supported Keap Not Supported Kustomer Not Supported Microsoft OneDrive Supported RangerMSP Not Supported Replyify Not Supported ScalePad Lifecycle Insights Not Supported Supermetrics Not Supported Zendesk Not Supported Show More Integrations View All 6 Integrations
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