Sigma CRM

Sigma CRM

JadenX
+
+

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About

Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.

About

Sigma CRM is a customer relationship management application for organizing contacts, companies, deals, and sales activity. Teams can manage records and pipelines, connect email accounts, and use AI-supported workflows to review customer information and prepare sales briefs. The product exposes REST and GraphQL interfaces and includes an MCP server and client, allowing compatible AI tools to work with CRM data and agents. Sigma can be run as a managed cloud service or self-hosted on a customer's infrastructure using Docker Compose; the documentation describes single-tenant deployment on cloud infrastructure and EU-region pinning. The platform also supports custom objects, fields, agents, workflows, and front-end components through its SDK. It is intended for organizations seeking a configurable CRM that can be connected to their existing sales processes and AI tools.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail energy providers

Audience

B2B sales teams and Mittelstand companies that want an on-premise, AI-ready CRM

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ESG
Founded: 1998
United States
www.isigma.net

Company Information

JadenX
Founded: 2019
Germany
www.jadenx.com/sigma-crm

Alternatives

OmniCare

OmniCare

Sigma Software Solutions

Alternatives

MyReportPortal

MyReportPortal

My Report Portal, LLC
SigmaMRP

SigmaMRP

SigmaTEK Systems
SigmaTrust

SigmaTrust

CyberSigma
EnergyVIEW

EnergyVIEW

SystemView
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems

Categories

Utility Billing Supported

Categories

CRM Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Not Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Not Supported
Electricity Supported
Meter Management Supported
Metered Billing Not Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Not Supported
Online Payment Processing Not Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Integrations

Claude Not Supported
Claude for Legal Not Supported
Model Context Protocol (MCP) Not Supported

Integrations

Claude Supported
Claude for Legal Supported
Model Context Protocol (MCP) Supported
Claim Sigma CC&B and update features and information
Claim Sigma CC&B and update features and information
Claim Sigma CRM and update features and information
Claim Sigma CRM and update features and information