Sigma CC&BESG
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Sigma CRMJadenX
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Related Products
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About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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About
Sigma CRM is a customer relationship management application for organizing contacts, companies, deals, and sales activity. Teams can manage records and pipelines, connect email accounts, and use AI-supported workflows to review customer information and prepare sales briefs. The product exposes REST and GraphQL interfaces and includes an MCP server and client, allowing compatible AI tools to work with CRM data and agents. Sigma can be run as a managed cloud service or self-hosted on a customer's infrastructure using Docker Compose; the documentation describes single-tenant deployment on cloud infrastructure and EU-region pinning. The platform also supports custom objects, fields, agents, workflows, and front-end components through its SDK. It is intended for organizations seeking a configurable CRM that can be connected to their existing sales processes and AI tools.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Retail energy providers
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Audience
B2B sales teams and Mittelstand companies that want an on-premise, AI-ready CRM
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationESG
Founded: 1998
United States
www.isigma.net
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Company InformationJadenX
Founded: 2019
Germany
www.jadenx.com/sigma-crm
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Categories |
Categories |
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Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Not Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Not Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Not Supported
Move In / Move Out
Not Supported
Natural Gas
Supported
Non-Metered Billing
Not Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Not Supported
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Integrations
Claude
Not Supported
Claude for Legal
Not Supported
Model Context Protocol (MCP)
Not Supported
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Integrations
Claude
Supported
Claude for Legal
Supported
Model Context Protocol (MCP)
Supported
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