TrueDEMpanagenda GmbH
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Related Products
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About
Shoppimon is the only solution that understands the applications it monitors. And through this context-based understanding, the system becomes easy-to-use and provides simple to grasp insight. Allowing all of a business’s key stakeholders, from marketing to operations and IT, to participate in site monitoring and the decision making processes it impacts. Improve Customer Experience & Prevent Cart Abandonment. Understand every issue from a shopper's perspective, before real customers ever know they’re there.
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About
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce companies looking for an AI-based digital experience management solution
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Audience
IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationShoppimon
Founded: 2014
Israel
www.shoppimon.com
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Company Informationpanagenda GmbH
Founded: 2007
Germany
www.panagenda.com
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Categories |
Categories |
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Website Monitoring Features
Availability Testing
Not Supported
Event Logs
Not Supported
Event-Based Notifications
Not Supported
FTP Monitoring
Not Supported
Mail Server Monitoring
Not Supported
Maintenance Scheduling
Not Supported
Performance Metrics
Supported
Real Time Monitoring
Not Supported
Transaction Monitoring
Not Supported
Uptime Reporting
Not Supported
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Integrations
Microsoft OneDrive
Not Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
Slack
Supported
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Integrations
Microsoft OneDrive
Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Slack
Not Supported
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