TicketlineBodanius
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Related Products
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About
A Shopify email hosting package specifically for Shopify merchants. Getting Shopify email hosting couldn’t be simpler. Simply sign up. Shopify Email hosting in 13 Languages – available for merchants worldwide. Need help? We’re here and always respond to tickets within 24 hours. Managing your Shopify store email couldn’t be easier with our intuitive UI. Get 5gb storage on our servers – store and organize your files. Dedicated Shopify email hosting packages available – you can be accessing your webmail in 5 minutes. Shopped email offers Shopify customers exclusive email hosting packages so you can have custom emails on your domain. Stop using gmail and start using a dedicated Shopify email hosting service.
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About
Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants that need an email hosting service for Shopify
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Audience
Shopify merchants and their customer-support teams handling order-related customer requests.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$10 per month
Discounts & bundles available for multi accounts.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationShopped Email
shopped.email/
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Company InformationBodanius
Founded: 2021
United States
ticketline.app/en/
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Categories |
Categories |
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