Sherweb

Sherweb

3.0 out of 5 stars
Voyced

Voyced

5.0 out of 5 stars
Sherweb Voyced

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Sherweb:

About

A secure and reliable solution for your online business. Everything you need to get started. A user-friendly control panel to manage your website. Experienced support technicians. Access to a huge library of pre-configured web apps for your website. With Sherweb as your trusted cloud partner, you’ll be surprised by what you can achieve. Our full-fledged cloud management platform, driven by evolving business needs, empowers IT professionals to leverage agile solutions paired with 5-star service by trusted experts they can count on. We’re born in the cloud – IT folks rest easy knowing our ever-expanding portfolio of innovative products has been hand-picked and pre-vetted, including a selection of proprietary software you won’t find anywhere else. We bring you a mature, powerful platform that doesn’t make you choose between saving time and saving costs. Automate and integrate just about anything, leveraging our cutting-edge APIs. 
Voyced:

About

Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.
Sherweb:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Voyced:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Sherweb:

Audience

Online businesses and companies looking for a solution to create and host their websites to increase growth
Voyced:

Audience

Companies of all sizes
Sherweb:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Voyced:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Sherweb:

API

Offers API Supported
Voyced:

API

Offers API Not Supported
Sherweb:

Screenshots and Videos

Voyced:

Screenshots and Videos

Sherweb:

Pricing

$7.25 per month
Free Version Not Supported
Free Trial Not Supported
Voyced:

Pricing

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Version Not Supported
Free Trial Not Supported
Sherweb:

Reviews/Ratings

Overall 3.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 3.0 / 5
Voyced:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
Sherweb:

Pros & Cons from Real Users

Pros

  • Good pricing. Basic online serve-yourself email administration. Live person answers on tech support lines when you call in.

Cons

  • Tech Support is VERY hit or miss on their ability to (1) speak english and understand your issue (2) be able to resolve the issue. (9/10 times they will open a support ticket -and that's it.) Their documentation is VERY POOR and outdated. hey regularly disrupt business with mid-week server changes, outages and "upgrades." Really makes it difficult to cancel their services.
Voyced:

Pros & Cons from Real Users

Pros

  • The call quality is excellent and reliable yet the price is one of the lowest we've come across. They use high-quality routes and solutions and you notice the difference every time. Support is as good as we could have hoped for on the rare occasions that we needed them for something. Coverage is second to none as far as we can tell, they haven't sold us a 'no' yet.
  • I’ve been a Voyced customer for a few weeks now. So far so good. Honestly, the call quality is better than expected, which was a pleasant surprise. Call rates are very reasonable too.

Cons

  • The website can appear to be a bit techy but once you get the hang of it it's fine actually. Don't let that put you off.
  • I had a few small setup issues initially, but the support team were very responsive and got back to me straight away. Also a pleasant surprise.
Sherweb:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Voyced:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Sherweb:

Company Information

Sherweb
Founded: 1998
Canada
www.sherweb.com
Voyced:

Company Information

Voyced
Founded: 2013
United Kingdom
voyced.eu
Sherweb:

Alternatives

Voyced:

Alternatives

VirtualPBX

VirtualPBX

4.7 out of 5 stars
Sherweb:
Voyced:
Phone.com

Phone.com

5.0 out of 5 stars
Sherweb:
Voyced:
MightyCall

MightyCall

4.8 out of 5 stars
Sherweb:
Yeastar P-Series PBX System

Yeastar P-Series PBX System

Yeastar
4.8 out of 5 stars
Voyced:
XCastLabs

XCastLabs

4.8 out of 5 stars
Sherweb:
Voyced:
Zadarma

Zadarma

4.9 out of 5 stars
Sherweb:

Categories

Business VoIP Supported
Cloud PBX Supported
SIP Trunk Supported
UCaaS Supported
Web Hosting Supported
White Label VoIP Supported
Voyced:

Categories

Business VoIP Supported
Call Forwarding Supported
Call Recording Supported
Cloud PBX Supported
IVR Supported
SIP Trunk Supported
Softphone Supported
Telephony Supported
Voyced:

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Not Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

IVR Features

Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Not Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Not Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
Sherweb:

Integrations

Autotask PSA Supported
ConnectWise Automate Supported
Microsoft Dynamics 365 Supported
AFAS Software Not Supported
Actionstep Not Supported
Bitdefender Advanced Threat Intelligence Supported
Exact Synergy Not Supported
Freshservice Not Supported
HaloCSM Supported
HealthConnect Not Supported
Inserve Not Supported
Lightspeed eCommerce Not Supported
Microsoft 365 Supported
MySQL Supported
Neo Agent Supported
Pipedrive Not Supported
SAP Business One Not Supported
Salesforce Not Supported
TIQ Time Not Supported
Teamleader Not Supported
Voyced:

Integrations

Autotask PSA Supported
ConnectWise Automate Supported
Microsoft Dynamics 365 Supported
AFAS Software Supported
Actionstep Supported
Bitdefender Advanced Threat Intelligence Not Supported
Exact Synergy Supported
Freshservice Supported
HaloCSM Not Supported
HealthConnect Supported
Inserve Supported
Lightspeed eCommerce Supported
Microsoft 365 Not Supported
MySQL Not Supported
Neo Agent Not Supported
Pipedrive Supported
SAP Business One Supported
Salesforce Supported
TIQ Time Supported
Teamleader Supported
Sherweb:
Claim Sherweb and update features and information
Claim Sherweb and update features and information
Voyced:
Claim Voyced and update features and information
Claim Voyced and update features and information