Related Products
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About
More than ever, professionals need to be able to communicate with each other and with their customers. Whether in the office or on the move, our telephony solutions can be adapted to suit everyone’s needs. Fixed telephony, mobile telephony, trunking, contact center or even telephony in teams, business telephony is becoming ever more versatile. Sewan's solutions can be easily adapted to every need. The voice technologies used in our solutions guarantee optimum call quality and rock-solid reliability. We know that business needs can change rapidly. Adding or deleting lines, and importing contacts, it's all done in the blink of an eye. Whatever type of business telephony you choose, our solutions are designed to be as cost-effective as possible, there's nothing superfluous. Our solutions are designed with the international market in mind: all our packages can be adapted to different needs.
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About
VisualCue’s dynamic design shows you the overall score of every agent in your organization based on key performance indicators set by you. Our patented visual design technology helps you spot those who need attention in the blink of an eye. Know in an instant who needs help and what they need training on. VisualCue for Contact Centers consolidates every report in one easy-to-use visualization updated in real time so your contact center managers can work more effectively and agents know exactly what they need to do succeed. Tiles present your information in a way that instantly brings forward your most essential data so your team can focus on which clients or accounts need the most attention. With VisualCue you can better understand who is ready for an upsell, who is showing signs of leaving, and who needs contacting. By meeting customer’s needs, your team capitalizes on more opportunities within the Salesforce system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises looking for a solution to manage their telephony and improve their communication operations
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Audience
Organizations in need of a real-time operational intelligence solution to gain insights and action through datasets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSewan
Founded: 2007
Spain
www.sewan.be/products/business-telephony/
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Company InformationVisualCue
United States
visualcue.com
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Integrations
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Salesforce
Yeastar P-Series PBX System
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Integrations
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Salesforce
Yeastar P-Series PBX System
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