Upland Rant & Rave

Upland Rant & Rave

Upland Software
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About

Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.

About

Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies requiring a solution to collect and analyze feedback to determine sentiment

Audience

Companies of all sizes seeking a tool to respond to customer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Seven24
Canada
www.seven24.ai/

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/

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Categories

Customer Feedback Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

BlueVenn Not Supported
Google Sheets Supported
Microsoft Excel Supported

Integrations

BlueVenn Supported
Google Sheets Not Supported
Microsoft Excel Not Supported
Claim Seven24 and update features and information
Claim Seven24 and update features and information
Claim Upland Rant & Rave and update features and information
Claim Upland Rant & Rave and update features and information