SmartReviews

SmartReviews

Shrivra
+
+

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About

Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.

About

SmartReviews helps you to gather your feedback from multiple channels like Website, SMS, email, and walk-in clients under a single roof. Shrivra SmartReviews is designed very clearly and cleverly. It will take a couple of minutes to set it up. You can use an offline survey app to set up an iOS/Android-based kiosk for feedback or you can always take in-person feedbacks. It syncs up all the data securely when you connect to the internet after the offline mode. SmartReviews helps you to establish the frequency and volume of the feedbacks by your customers. It works as a perfect net promoter software when you need it to calculate customer satisfaction. With the help of team collaboration, you can take action from the Response Inbox. You can easily take suitable actions that are based on insights and drill-down reports. You can easily choose from sending these insights through a push notification or email.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies requiring a solution to collect and analyze feedback to determine sentiment

Audience

SMS marketing platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

$19 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Seven24
Canada
www.seven24.ai/

Company Information

Shrivra
Founded: 2014
Singapore
shrivra.com/feedback-survey-app

Alternatives

Prodsight

Prodsight

Product Insight

Alternatives

Prodsight

Prodsight

Product Insight
Zence Feedback

Zence Feedback

Easyrewardz
Focal 360

Focal 360

CustomInsight

Categories

Categories

Integrations

Google Sheets
Microsoft Excel

Integrations

Google Sheets
Microsoft Excel
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