Audience
SMS marketing platform for companies
About SmartReviews
SmartReviews helps you to gather your feedback from multiple channels like Website, SMS, email, and walk-in clients under a single roof. Shrivra SmartReviews is designed very clearly and cleverly. It will take a couple of minutes to set it up. You can use an offline survey app to set up an iOS/Android-based kiosk for feedback or you can always take in-person feedbacks. It syncs up all the data securely when you connect to the internet after the offline mode. SmartReviews helps you to establish the frequency and volume of the feedbacks by your customers. It works as a perfect net promoter software when you need it to calculate customer satisfaction. With the help of team collaboration, you can take action from the Response Inbox. You can easily take suitable actions that are based on insights and drill-down reports. You can easily choose from sending these insights through a push notification or email.
Other Popular Alternatives & Related Software
SalesCaptain
SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.
Learn more
Prodsight
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
Learn more
Teamflect
Teamflect is the all-in-one performance management platform built natively inside Microsoft Teams and Outlook, helping organizations from startups to global enterprises align goals, run reviews, and develop talent without ever leaving the tools they already use.
There are no extra logins or complicated rollouts, just a tool that feels natural from day one.
Adoption is where most HR software fails, but it’s where Teamflect shines. Because everything lives in Microsoft Teams, employees and managers actually use it.
Teamflect also includes AI-powered assistance that helps managers and employees quickly generate insights, summaries, and guidance across goals, feedback, and performance.
Recognizing a colleague takes seconds, feedback is always at hand, and 1-on-1s are guided by shared agendas that appear right in meeting invites.
Goals, OKRs, and development plans remain visible, actionable, and connected to performance reviews.
Learn more
SmartCustomer
SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.
Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.
SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.
Learn more
Pricing
Starting Price:
$19 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Shrivra
Founded: 2014
Singapore
shrivra.com/feedback-survey-app
Videos and Screen Captures
Other Useful Business Software
Veeam Data Platform v13.1 - Get Your Free Trial
Try Veeam Data Platform today. Experience the unified platform that's secure by design, portable by default, and proven to recover clean, fast, and anywhere.
Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Support
Phone Support
Online
