TechCX

TechCX

IVO
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About

If your business calls for mobile workers to provide scheduled or on-demand field services, then ServicePal is for you. From installing or fixing high-value equipment to delivering any commercial or residential service, ServicePal provides a simple, flexible and cost-effective solution to manage your service work and get the job done right. ServicePal is designed to work across many field service disciplines. ServicePal is a pay-as-you-go subscription service, and we do not require a long-term commitment. If you cancel, you will be billed for the current billing period only. Our 5-star rated mobile apps are available for iPad only at the moment. We do not currently support Android-based devices. When you create an account, you get instant access to all features on the Premium plan. No credit card is required. We will help you get setup for success. Our on-boarding specialists will gladly help you get off to a good start. We have done this for thousands of service professionals.

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service businesses seeking a solution to facilitate their work

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ServicePal
Founded: 2011
United States
servicepal.com

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience

Alternatives

Alternatives

opsmanager

opsmanager

Venitek Solutions
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
KSAVI Workforce

KSAVI Workforce

Softelnet
Insight Field

Insight Field

Innologica

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

No info available.

Integrations

No info available.
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