ServiceMonster

ServiceMonster

Principal Focus
WorkWell

WorkWell

WorkWell Software
ServiceMonster WorkWell

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ServiceMonster:

About

From scheduling jobs & managing work orders to invoicing customers & automating follow-up marketing, we've got you covered. Schedule jobs, take notes, create invoices, take payments, and manage your technicians and their routes. Business management simplified. With a focus on client retention, ServiceMonster's automated marketing tools will keep you top-of-mind with your customers. With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess. From single owner-operators to regional fleets, ServiceMonster provides simplicity and control over your technicians and your schedule. ServiceMonster lets you know what steps to take before, during, and after a job. Collect customer signatures & apply payments from your phone. The power of your data in your hands. With our in-depth reporting & KPI dashboards, you always know what's going on in your business.
WorkWell:

About

Comprehensive management software for your small service business. WorkWell handles job scheduling, tracking, invoicing, reminders, mapping, and so much more! The WorkWell Command Center runs on your desktop and provides a complete and easy to use suite of tools for managing your growing business. WorkWell Field Service smartPhone App provides you and your technicians everything you need to know while at customer sites. As the owner of a small business, it is up to you to stay on top of everything. You need to be aware of all the details, including schedules, pricing, appointments, customer expectations, etc. There is a lot to track to retain customers and find new business. WorkWell helps you do this like a management pro while saving you time. Take your business to the Next Level! Schedule jobs, appointments and employees. Track all your communications with customers. Create & send Quotes and Invoices. Job mapping & worker GPS tracking. And much more ...
ServiceMonster:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
WorkWell:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceMonster:

Audience

Companies seeking a solution to strengthen their service business
WorkWell:

Audience

Small service businesses with 1 or more workers in the field.
ServiceMonster:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
WorkWell:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
ServiceMonster:

API

Offers API Not Supported
WorkWell:

API

Offers API Not Supported
ServiceMonster:

Screenshots and Videos

WorkWell:

Screenshots and Videos

ServiceMonster:

Pricing

$80 per month
Free Version Not Supported
Free Trial Supported
WorkWell:

Pricing

$25.00/month
$25 per month single user. $12 per month per additional user. Yearly subscription.
Free Version Not Supported
Free Trial Supported
ServiceMonster:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
WorkWell:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceMonster:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
WorkWell:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ServiceMonster:

Company Information

Principal Focus
Founded: 2003
United States
www.servicemonster.net
WorkWell:

Company Information

WorkWell Software
Founded: 2017
United States
www.workwellsoftware.com
ServiceMonster:

Alternatives

WorkWell

WorkWell

WorkWell Software
WorkWell:

Alternatives

ServiceMonster:
WorkWell:
ServiceMonster:
Uleadz

Uleadz

5.0 out of 5 stars
WorkWell:
GeoOp

GeoOp

Geo
5.0 out of 5 stars
ServiceMonster:
SmartServ

SmartServ

1.0 out of 5 stars
WorkWell:
ServiceMonster:
WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
WorkWell:
ServiceMonster:

Categories

WorkWell:

Categories

Carpet Cleaning Supported
CRM Supported
GPS Tracking Supported
Scheduling Supported
ServiceMonster:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
WorkWell:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Not Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Mobile Access Supported
Online Booking Not Supported
Scheduling Supported
Work Order Management Not Supported

GPS Tracking Features

Alerts/Notifications Not Supported
Asset Tracking Not Supported
Driver Management Not Supported
Historical Reporting Not Supported
Mobile Tracking Supported
People Tracking Not Supported
Real Time Tracking Not Supported
Routing Supported
Status Tracking Not Supported
Territory Management Not Supported
Vehicle Tracking Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Not Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported
ServiceMonster:

Integrations

FittleBug Supported
Hatch Supported
NiceJob Supported
Quickwork Supported
WorkWell:

Integrations

FittleBug Not Supported
Hatch Not Supported
NiceJob Not Supported
Quickwork Not Supported
ServiceMonster:
Claim ServiceMonster and update features and information
Claim ServiceMonster and update features and information
WorkWell:
Claim WorkWell and update features and information
Claim WorkWell and update features and information