ServiceManager

ServiceManager

ServiceCentral Technologies
Zed-Service

Zed-Service

Zed-Axis Technologies
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About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

About

Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Audience

Industries needing after-sales service and repair management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Company Information

Zed-Axis Technologies
Founded: 2000
India
zedaxis.com/our-products/zed-service-management-software/

Alternatives

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Workheld

Workheld GmbH
Things5

Things5

VISup

Categories

Categories

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Control Features

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Packaging Features

3D Modeling
Asset Library
Drafting
For Manufacturers
In-Store Visualization
Inventory Management
Palletization
Quotes / Estimates
Specification Management

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

Integrations

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information
Claim Zed-Service and update features and information
Claim Zed-Service and update features and information