ServiceM8

ServiceM8

4.7 out of 5 stars
ServiceAdminPro ServiceM8

Related Products

  • Connecteam
    4.6 out of 5 stars 10,769 Ratings
    Visit Website for Connecteam
  • Verizon Connect
    4.0 out of 5 stars 1,003 Ratings
    Visit Website for Verizon Connect
  • CompanyCam
    4.7 out of 5 stars 5,588 Ratings
    Visit Website for CompanyCam
  • WEX Field Service Management
    4.6 out of 5 stars 67 Ratings
    Visit Website for WEX Field Service Management
  • Bokun
    4.5 out of 5 stars 810 Ratings
    Visit Website for Bokun
  • WERX
    4.7 out of 5 stars 35 Ratings
    Visit Website for WERX
  • Admin By Request Endpoint Privilege Management
    4.8 out of 5 stars 109 Ratings
    Visit Website for Admin By Request Endpoint Privilege Management
  • ManageEngine ADSelfService Plus
    4.5 out of 5 stars 178 Ratings
    Visit Website for ManageEngine ADSelfService Plus
  • Onetrace
    5.0 out of 5 stars 4 Ratings
    Visit Website for Onetrace
  • Bidtracer
    4.2 out of 5 stars 39 Ratings
    Visit Website for Bidtracer
ServiceAdminPro:

About

Level up your service business with cloud software that adapts to your needs. Provide your customers with an exceptional service every time and manage your growing workforce with ease. Admin work does not set your business apart. Save 30% of your day with ServiceAdminPro and spend the extra time focusing on what makes your business unique. Juggling papers, spreadsheets and WhatsApp to record job updates is frustrating. ServiceAdminPro gives you everything you need to easily track jobs from quote to invoice anywhere you are. Our web and mobile apps are specifically designed to streamline your job tracking. Keep a finger on your business’s pulse with instant updates right from your dashboard. See engineer progress, company activity, and get recommended actions to make you run as smoothly as possible. Give your engineers the tools they need to know where to go, what to do, and how to send notes/time back to the office, so that they can provide top-notch service on-site.
ServiceM8:

About

ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.
ServiceAdminPro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceM8:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
ServiceAdminPro:

Audience

Companies searching for an operating system to manage and improve their operations
ServiceM8:

Audience

Electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.
ServiceAdminPro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceM8:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ServiceAdminPro:

API

Offers API Not Supported
ServiceM8:

API

Offers API Not Supported
ServiceAdminPro:

Screenshots and Videos

ServiceM8:

Screenshots and Videos

ServiceAdminPro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ServiceM8:

Pricing

$29.00/month
Starter - $29/mo
Growing - $79/mo
Premium - $149/mo
Premium Plus - $349/mo
Free Version Supported
Free Trial Supported
ServiceAdminPro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceM8:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
ServiceM8:

Pros & Cons from Real Users

Pros

  • This software provides an all in one management experience. Through it, we are able to schedule work, track progress, get real time updates and information, including messaging and photos. Forms can be created to streamline the process causing us less filing and paper issues for things like safety and maintenance reports. This software has saved us a lot of money and administrative time.
  • With servicem8 you can manage simple or highly complex operations involving invoicing or store data management processes. In terms of field services servicem8 has tools to connect to databases within different clouds, either to manage electronic signatures or online invoicing requiring mobile or routing tools.
  • The fact that the platform is very stable/future proof - due to the fact that it has been designed with iOS in mind! The simplicity of design also shines through, when it demonstrates that a sole trader to the MD of a multi branch business can pick up the APP with basic training and deliver massive efficiency savings - within busy organisations.

Cons

  • I can honestly say I do not have any complainants about this software so far.
  • Within servicem8 we can annotate and prioritize all our work orders depending on which client we want to give more importance at the moment, and that is enough to not give servicem8 a negative review. We liked that the platform integrates so many tools for scheduling processes.
  • The (sometimes) limiting functionality! With this in mind, the clear and transparent reason for ServiceM8’s existence is to remove inefficiency from modern service based businesses. If there is a better way of working, which improves the lot of its core market - they will listen and take all feedback into consideration when developing core product. There are also third party development companies that have and will develop Add-Ons and specific ‘tools’ if and when required.
ServiceAdminPro:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ServiceM8:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ServiceAdminPro:

Company Information

Orthinc
Founded: 2014
United Kingdom
serviceadminpro.com
ServiceM8:

Company Information

ServiceM8
Founded: 2009
Australia
www.servicem8.com
ServiceAdminPro:

Alternatives

opsmanager

opsmanager

Venitek Solutions
ServiceM8:

Alternatives

ServiceAdminPro:
ServiceBox

ServiceBox

Jobbox Software
ServiceM8:
JGID

JGID

5.0 out of 5 stars
ServiceAdminPro:
ServiceM8:
BrandWide

BrandWide

Soffront Corporation
5.0 out of 5 stars
ServiceAdminPro:
ez service manager

ez service manager

ez Management
ServiceM8:
Kickserv

Kickserv

5.0 out of 5 stars
ServiceAdminPro:
Service Greeni

Service Greeni

Key Computer Applications
ServiceM8:
Smart Service

Smart Service

My Service Depot
ServiceAdminPro:

Categories

ServiceM8:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
ServiceAdminPro:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
ServiceM8:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Not Supported
Commission Management Not Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Not Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Not Supported
Reputation Management Not Supported
Website Manager Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServiceAdminPro:

Integrations

AccessOwl Not Supported
AllQuote Not Supported
Cognito Forms Not Supported
Deputy Not Supported
Easyflow Not Supported
Gmail Not Supported
GoFormz Not Supported
HubSpot Customer Platform Not Supported
Insightly Not Supported
Johnni AI Not Supported
LazyTradie Not Supported
Lyftrondata Not Supported
Mailchimp Not Supported
Nango Not Supported
Nexley Not Supported
RealWork Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Xero Not Supported
magicplan Not Supported
ServiceM8:

Integrations

AccessOwl Supported
AllQuote Supported
Cognito Forms Supported
Deputy Supported
Easyflow Supported
Gmail Supported
GoFormz Supported
HubSpot Customer Platform Supported
Insightly Supported
Johnni AI Supported
LazyTradie Supported
Lyftrondata Supported
Mailchimp Supported
Nango Supported
Nexley Supported
RealWork Supported
Stackreaction Supported
Wufoo Supported
Xero Supported
magicplan Supported
ServiceAdminPro:
Claim ServiceAdminPro and update features and information
Claim ServiceAdminPro and update features and information
ServiceM8:
Claim ServiceM8 and update features and information
Claim ServiceM8 and update features and information