ServiceDemand

ServiceDemand

Service Demand
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About

Service Geeni focuses on asset-centric service management, addressing inefficiencies in traditional service software that prioritise job tracking over asset management. Business operations involving industrial equipment, vehicles, and critical infrastructure benefit from Service Geeni’s asset-first SaaS platform - connecting assets, engineers, and data in a unified system. It provides total asset visibility by tracking service history, parts, and job data at the asset level. Engineers are equipped with the necessary data, tools, and schedules needed to improve first-time fix rates. The platform automates and optimises service operations, reducing admin tasks and increasing efficiency. Real-time insights help predict failures, prevent downtime, and improve performance. Service Geeni is designed for complex, high-value operations, and integrates seamlessly with existing technology stacks, delivering a complete view of service management from preventive maintenance to reactive repairs.

About

Efficiency never felt so good. Customize your own dashboards to manage and measure success. ServiceDemand brings your team, customers, and projects together. We are a cloud hosted, web-enabled platform that empowers you to create and manage all of your projects in one place. From communication to commerce and dispatch to metrics, ServiceDemand users utilize features that optimize efficiency and maximize profits. Streamline service delivery with proven analytics. Streamline logistics, eliminate outliers, create consistency. Meet or exceed client SLAs. Automate parts and services, and integrate native reporting, so that you are never without the parts you need to get the job done. Routine maintenance and repairs help your assets last longer and help to eliminate the number one killer to productivity: downtime. Scan a barcode using a mobile device to record service history. Multi-tiered job planning encourages next-level automation of processes and purchases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service Geeni is designed for asset-heavy organisations that maintain and service complex, high-value equipment where uptime, compliance, and performance are critical. It supports businesses operating across industries such as materials handling, ground support equipment (GSE), medical equipment maintenance, industrial services, fleet-based operations, and critical infrastructure. The platform is used by service leaders, operations managers, and field engineers who require full asset visibility, efficient service workflows, and real-time insight. Service Geeni helps teams improve first-time fix rates, reduce downtime, and manage both preventive and reactive maintenance more effectively by placing the asset at the centre of service operations.

Audience

Businesses looking for an end-to-end cloud based management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Service Geeni
Founded: 1986
United Kingdom
servicegeeni.com

Company Information

Service Demand
Founded: 2018
United States
servicedemand.com

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Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Xero
Zoho CRM
iplicit

Integrations

Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Xero
Zoho CRM
iplicit
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