Audience

Service Geeni is designed for asset-heavy organisations that maintain and service complex, high-value equipment where uptime, compliance, and performance are critical. It supports businesses operating across industries such as materials handling, ground support equipment (GSE), medical equipment maintenance, industrial services, fleet-based operations, and critical infrastructure. The platform is used by service leaders, operations managers, and field engineers who require full asset visibility, efficient service workflows, and real-time insight. Service Geeni helps teams improve first-time fix rates, reduce downtime, and manage both preventive and reactive maintenance more effectively by placing the asset at the centre of service operations.

About Service Geeni

Service Geeni focuses on asset-centric service management, addressing inefficiencies in traditional service software that prioritise job tracking over asset management. Business operations involving industrial equipment, vehicles, and critical infrastructure benefit from Service Geeni’s asset-first SaaS platform - connecting assets, engineers, and data in a unified system. It provides total asset visibility by tracking service history, parts, and job data at the asset level. Engineers are equipped with the necessary data, tools, and schedules needed to improve first-time fix rates. The platform automates and optimises service operations, reducing admin tasks and increasing efficiency. Real-time insights help predict failures, prevent downtime, and improve performance. Service Geeni is designed for complex, high-value operations, and integrates seamlessly with existing technology stacks, delivering a complete view of service management from preventive maintenance to reactive repairs.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Service Geeni offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Service Geeni
Founded: 1986
United Kingdom
servicegeeni.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Service Geeni Frequently Asked Questions

Q: What kinds of users and organization types does Service Geeni work with?
Service Geeni works with these users and organization types: Mid Size Business, Enterprise, and Government.
Q: What languages does Service Geeni support in their product?
Service Geeni supports these languages: English.
Q: What kind of support options does Service Geeni offer?
Service Geeni offers support via phone support and online.
Q: What other applications or services does Service Geeni integrate with?
Service Geeni integrates with: Microsoft Dynamics 365, iplicit, Jitterbit, Microsoft Dynamics 365 Business Central, Oracle Cloud Infrastructure, QuickBooks Online, Sage 100, Salesforce, SAP Cloud Platform, SYSPRO ERP, Xero, and Zoho CRM.
Q: Does Service Geeni have an API?
Yes, Service Geeni has an API.
Q: Does Service Geeni have a mobile app?
Yes, Service Geeni has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Service Geeni provide?
Service Geeni provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Service Geeni offer a free trial?
Yes, Service Geeni offers a free trial.
Q: What pricing for support is available for Service Geeni?
Service Geeni offers support included with purchase.
Q: What pricing for training is available for Service Geeni?
Service Geeni offers training included with purchase.

Service Geeni Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported
Time Clock Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported