TickerSecuritec
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Related Products
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About
Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
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About
Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want a social customer service messaging platform
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Audience
Companies searching for an omnichannel software for client support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$9.99 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSentiment
Founded: 2014
United Kingdom
www.sentiment.io
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Company InformationSecuritec
Founded: 2014
Peru
www.securitec.pe/ticker/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Instagram
WhatsApp
Azure Marketplace
Facebook
Facebook Messenger
LinkedIn
X (Twitter)
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Integrations
Instagram
WhatsApp
Azure Marketplace
Facebook
Facebook Messenger
LinkedIn
X (Twitter)
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