SecureDesk

SecureDesk

Rubix Technology
iMin OS

iMin OS

iMin Technology
+
+

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About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

About

Settings and preferences menu immediately appears when the device is powered on. Configure settings quickly and conveniently. iMin UI is an operating system based on the in-depth optimisation of the android system, tailored for intelligent commercial equipment. It is optimised from interactive experience and actual application for best system performance. Launch private mode to prevent applications from running without the system navigation bar, and block other notifications. The user manual troubleshoots product usage problems. If you face any issues regarding the product itself, kindly refer to the user manual which will provide you quick and direct solutions. Using the remote control function, the technician can remotely help the user with any issues. It is as convenient as operating directly on devices locally. The hardware butler provides clear understanding of the device status at one glance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Audience

Operating system solution for IT teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Company Information

iMin Technology
Founded: 2018
Singapore
www.imin.sg/en/os-2/

Alternatives

Alternatives

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HelpWire

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Windows 10

Windows 10

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Haiku OS

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Haiku
FixMe.IT

FixMe.IT

Techinline
BlackBerry 10

BlackBerry 10

BlackBerry

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

QueueBuster

Integrations

QueueBuster
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