
ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present.
IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations.
ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses.
Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements.
The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations.
ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.
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Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.
At a glance
- Create, manage and dispatch jobs
- Plan and optimise routes
- Track drivers in real-time
- Get live job updates
- Capture proof of delivery
- Create automated, branded customer comms - SMS, WhatsApp and email
- Create digital vehicle inspections
- Get actionable data insights
- Configure workflows, fields and naming conventions
- Secure data store - up to 5 years
- Rate cards for 3PLs
A subscription includes:
- Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time
- Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery
- Scanner app - sort and manage parcels with ease
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Chromium OS
Chromium OS is an open-source project that aims to build an operating system that provides a fast, simple, and more secure computing experience for people who spend most of their time on the web. Here you can review the project's design docs, obtain the source code, and contribute. We think of Chromium as a tabbed window manager or shell for the web rather than a browser application. We avoid putting things into our UI in the same way you would hope that Apple and Microsoft would avoid putting things into the standard window frames of applications on their operating systems. The tab is our equivalent of a desktop application's title bar; the frame containing the tabs is a convenient mechanism for managing groups of those applications. In future, there may be other tab types that do not host the normal browser toolbar.
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